Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Arrived 4/7/26 at about 1030pm to pick up an app order. No response for 5+ minutes at the drive thru speaker. Someone eventually mumbled something I couldn't understand. Kept wait as my food was paid for on the app. Drove around the building and saw at least 2 employees inside, so I went back to the drive thru. Someone answered quickly this time and said they were closed because some quit. I asked how to refund, and then just got ignored. Impressively bad service.
***McDonald's Response***
If you never received your mobile order, it will be canceled, and the charges should drop. You will receive a notification message via your mobile app or email that the order was canceled.
Please also keep in mind that sometimes pending charges do not settle. Your bank can advise you on your bank policy and can tell you on when they release pending charges. Depending on your bank's processing time, it can take anywhere from 1-7 business days for the refund to appear in your bank account.
MC
Molly Coibion
Apr 5, 2026
3.0
Everyone was nice and professional except for lady taking orders at drive through. Did not let me know they were out of milk or receipt paper so I paid for order without getting my latte or receipt. I had ordered a sandwich and a sandwich and meal and the lady at check out asked a few times which item was the meal I answered everytime with her repeating her question getting more and more irate. I don’t know if the drive through speakers don’t work or what but it was a very unfortunate experience before my work day.
DK
Dylan Komperda
Apr 3, 2026
1.0
Waited in line 5 minutes for them to tell me they’re only taking DoorDash orders, not even mobile orders. No sign up either
CW
Chris W
Mar 22, 2026
1.0
Placed an app order, came to pick up, was told they're only doing doordash orders and I had to cancel. Not apologetic at all, very snarky tone as if the one being weird trying to order food! Turn off mobile ordering if you're not going to honor those
BC
B C
Mar 8, 2026
1.0
I would give it 0. Went through the drive-through. I didn’t use The app. She said my computer needs to reboot. OK. No response for maybe about five minutes. So I just left. Tried calling that evening to complain to the corporate office. I gave the zip code , but they still needed the exact address. In my opinion, who has time to give the exact address when you’re complaining, with today’s technology, they could look up the zip code and find which McDonald’s it was. A few days pass: I was really hungry so I thought I’d give another chance ordering my meal through the app. I went to pick it up. Drive through was a parking lot . Around 3pm so I decided to go in. It was not ready. Gave them plenty enough time to get it ready it even said that it was ready. While waiting, there were several customers with either cold food or the order was not right. I was not the only one who had to wait to even be recognized
. I’ve been severel times drive through lines being at a stand still. This was and is unacceptable. There are locations close ish to this one. I would give them a try over this location
What are the operating hours of McDonald's in Valley Park, MO?
McDonald's in Valley Park, MO is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 13600 Big Bend Rd offers drive-through service available 24/7.
Can I order food online or via an app from McDonald's in Valley Park?
Yes, you can order online through their delivery URL or via the McDonald's app available on Apple App Store and Google Play.
Are there pickup options available at this McDonald's location?
Yes, this McDonald's offers curbside pickup for your convenience.
What payment methods are accepted at McDonald's in Valley Park?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Valley Park provide free WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Bowlero Lakeside bowling alleys such as BowlersMart Lakeside Pro Shop and Brunswick Zone Lakeside Lanes for fun activities.
Are there convenient gas stations close to McDonald's for refueling or quick stops?
Yes, nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, On The Run, Phillips 66 Gas, and 7-Eleven, all within easy reach.
Where can I find fitness and recreational activities near this McDonald's?
You can visit TITLE Boxing Club St. Louis - Dougherty for boxing, Alloy Personal Training for fitness, or Big Bend Golf Center for golf lessons nearby.
Is there any healthcare facility close to McDonald's in Valley Park?
Yes, nearby healthcare facilities include Midamerica Spine Center, Seven Oaks Surgery Center, Paul Rottler MD, and St. Louis Neurosurgery, LLC.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: