Papa Johns Pizza

3.0
207 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Valley Park, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Valley Park pizza for any occasion. Call us for pizza delivery in Valley Park or stop by 21 STONEGATE CTR for carryout to order the best pizza in Valley Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
21 STONEGATE CTR, Valley Park, MO
63088, United States

Hours

Reviews

3.0
207 reviews
5 stars
84
4 stars
15
3 stars
16
2 stars
11
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful managers.

Delivery Issues

Many customers experienced significant delays in delivery, with orders arriving late or not at all.

Food Quality

Several reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.

Positive Experiences

A few customers praised specific staff members for their helpfulness and noted positive experiences with the food.
  • AN
    Andrew Nelson
    Dec 23, 2025
    1.0
    My scheduled pickup time was 30 minutes ago and I’m still waiting. They hadn’t even started making the pizza at my scheduled pickup time
  • KH
    Kyle Huchzermeier
    Nov 30, 2025
    1.0
    Showed up to get my pizza at 12:49 and they just completely ignored me, said they were closed and refused to let me inside to grab my pizza but instead sat there and ate it. I had the order show as ready on the app and called also and they refused to answer the phone as well. I sat there knocking and they just ignored me. Absolutely horrible service, do not go to this place.
  • CP
    Christian Pickens
    Nov 30, 2025
    1.0
    On 11/30, these guys closed early and ignored the door. They let an order go through and be paid, marked an order ready, and were yelling that they weren't going to answer the phone and that they were closed through the door. Everyone who worked that night should be fired.
  • TF
    Tara Franklin
    Nov 23, 2025
    1.0
    Placed orders to be delivered to my home, and another guest also ordered to be delivered at the same time. When the food came, one order was fresh, one had clearly been sitting out and not heated. We called the store and spoke with the manager. She offered to either remake or refund my money to which I said refund. All would have been good at that point, but then she proceeded to blame us since the orders didn’t come in at the exact same time and admitted to letting the one order sit for 10 minutes! She then proceeded to tell us that she wasn’t about to send one driver after another to the same address. I explained that I understood that but why would she send out pizza that had been sitting out clearly not under a heater, and not just remake those if that was an option? At that point she became very abrasive with me over the phone, told me “you’ll get your refund. Have the day you deserve” and hung up on me. HORRIBLE customer service at this location. Will never let my app default here and will suggest that others avoid it as well.
  • SW
    Sam Weber
    Nov 22, 2025
    1.0
    My dad get Chest pains Eat pizza I'm not coming back Bad food

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Valley Park?

Delivery is available Monday through Thursday from 9:30 AM to midnight, Friday until 1 AM, Saturday from 10 AM to 1 AM, and Sunday from 10 AM to midnight.

Can I order carryout from Papa Johns Pizza in Valley Park?

Yes, carryout orders are available during the same hours as delivery, with extended hours on weekends.