Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,210 reviews
5 stars
351
4 stars
201
3 stars
199
2 stars
113
1 star
346
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Many reviews highlighted poor customer service, with staff being rude or unhelpful during interactions.
Food Quality
Several customers noted that food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Operational Issues
Customers expressed frustration over the location's inconsistent hours and refusal to take orders during late-night hours.
Cleanliness
Some reviews mentioned that the restaurant was dirty, with unclean dining areas and food debris.
- KPKaitlyn Phils1 day ago1.0Not sure how the food was, stopped by at 11:50 and didn't receive it by 12:15. Figured I'd be better of getting a taquito at QT..?
- DRDavid Rauscher6 days ago1.0Thenlast 4 times ive been here, something has gone wrong. The latest i ordered a 10piece nugget meal and was i was told to go to drive through spot #1 and wait for my order, since they needed to cook more fries. I waited 30 minutes before going inside to complain. Turns out they tried to find me at online order spot #1, on the other side of the building, and didn't find me so they trashed my order, thinking I drove off with only a soda. Was refunded and had my order remade and given to me. Reminded why I try to avoid this store.
- JNJacob NelsonNov 7, 20251.0The food’s fine, it’s mcdonalds. The reason I’m leaving this is because everytime, no matter when we go, they make us pull forward and wait 5 extra minutes minimum for food. Not even ordering anything crazy, it’s just absurd. And we’re not the only ones, usually there’s 3-4 other cars pulled around waiting too. It’s just sad how this location went downhill, it used to be better like a year or two ago.
- CRCraig ReiterNov 1, 20251.0Said something about mobile orders only. It clearly states it’s a 24 hour restaurant. Stop wasting peoples time and gas!
- TRTatiana RayOct 30, 20253.0Ordered through DoorDash because I did not have a vehicle to use at the time so I don't blame the driver. I did not get everything that I ordered. Even though I only ordered one meal I was still missing some of my food. I didn't even get any of the Monopoly pieces that are advertised even though my meal qualified for them. Not like anything could be done because who's going to drive back to a restaurant for an order of fries. Also took an hour to get my food from a restaurant 2 mi away.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Valley Park, MO?
McDonald's in Valley Park, MO is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 13600 Big Bend Rd offers drive-through service available 24/7.
Can I order food online or via an app from McDonald's in Valley Park?
Yes, you can order online through their delivery URL or via the McDonald's app available on Apple App Store and Google Play.
Are there pickup options available at this McDonald's location?
Yes, this McDonald's offers curbside pickup for your convenience.
What payment methods are accepted at McDonald's in Valley Park?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Valley Park provide free WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Bowlero Lakeside bowling alleys such as BowlersMart Lakeside Pro Shop and Brunswick Zone Lakeside Lanes for fun activities.
Are there convenient gas stations close to McDonald's for refueling or quick stops?
Yes, nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, On The Run, Phillips 66 Gas, and 7-Eleven, all within easy reach.
Where can I find fitness and recreational activities near this McDonald's?
You can visit TITLE Boxing Club St. Louis - Dougherty for boxing, Alloy Personal Training for fitness, or Big Bend Golf Center for golf lessons nearby.
Is there any healthcare facility close to McDonald's in Valley Park?
Yes, nearby healthcare facilities include Midamerica Spine Center, Seven Oaks Surgery Center, Paul Rottler MD, and St. Louis Neurosurgery, LLC.