Brand Certified
McDonald's
3.0(1163 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13600 Big Bend Rd, Valley Park, MO
63088, United States
Certified by McDonald's • Mar 01, 2026
(636) 861-7080
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,163 reviews
5 stars
330
4 stars
186
3 stars
188
2 stars
108
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as cold items, incorrect orders, and food that was not prepared properly.
Staffing Problems
Many customers noted that the location is often understaffed, leading to delays and poor customer experiences.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints about service and food quality.
- JGJonah Gogel6 days ago1.0Probably the worst location I have ever been to. If you are going after 10pm don't even bother. They always have some sort of excuse for not taking orders. Last time I attempted to pick up an app order and sat in the line for 20 minutes to be told he wouldn't make my order for 10 more minutes.
- HPHolly PappasFeb 14, 20261.0I’m pregnant and I was just served a raw burger from this location. My husbands burger had stale bread. This place is consistently understaffed and the service is never great… But this was the final straw for us.
- ELEniel LuzbetFeb 14, 20261.0I just placed an order to my home and what they sent me was nothing of what I really ordered and I asked them to make additions to my order and they did not put them in. It is the second time that has happened to me with this store that I place my order online and I do not receive what I order
- JGJ GFeb 8, 20261.0I goto McDonald's rarely and usually only because it's late and they are the only thing open. I swear, every time I come here it's a problem. Tonight at 1145pm "they be short staffed so not taking orders." They've pulled this one on me multiple times at this 24 hour location. Looking at the reviews, this kind of thing has been going on here for a while and corporate doesn't care. EDIT- a day later. McDonald's replied with the same tired old reply they've been using on these reviews for months and months: please contact them so they can look into it further.....PEOPLE ARE SPELLING IT OUT FOR YOU! IF YOU CAN'T FIGURE IT OUT BY NOW, YOU NEVER WILL. EX CUSTOMER FOR LIFE
- TBTina BellersonJan 28, 20261.0This is the worst McDonald's ever. And I've been to a lot of them. Tonight we got a big mac with no meat on it. It's not rocket science people...........how does that get missed? Every tome we come here, something is messed up! They closed wrong McDonald's down. This one should have went.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Valley Park, MO?
McDonald's in Valley Park, MO is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 13600 Big Bend Rd offers drive-through service available 24/7.
Can I order food online or via an app from McDonald's in Valley Park?
Yes, you can order online through their delivery URL or via the McDonald's app available on Apple App Store and Google Play.
Are there pickup options available at this McDonald's location?
Yes, this McDonald's offers curbside pickup for your convenience.
What payment methods are accepted at McDonald's in Valley Park?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Valley Park provide free WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the Bowlero Lakeside bowling alleys such as BowlersMart Lakeside Pro Shop and Brunswick Zone Lakeside Lanes for fun activities.
Are there convenient gas stations close to McDonald's for refueling or quick stops?
Yes, nearby gas stations include Circle K, Mobil, Exxon & Mobil Stations, On The Run, Phillips 66 Gas, and 7-Eleven, all within easy reach.
Where can I find fitness and recreational activities near this McDonald's?
You can visit TITLE Boxing Club St. Louis - Dougherty for boxing, Alloy Personal Training for fitness, or Big Bend Golf Center for golf lessons nearby.
Is there any healthcare facility close to McDonald's in Valley Park?
Yes, nearby healthcare facilities include Midamerica Spine Center, Seven Oaks Surgery Center, Paul Rottler MD, and St. Louis Neurosurgery, LLC.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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