Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery Service
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread University City is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
240 reviews
5 stars
95
4 stars
27
3 stars
18
2 stars
22
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and long wait times being common complaints.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, spoiled ingredients, and unsatisfactory taste.
Cleanliness
Multiple customers noted that the location was dirty, with unclean tables and restrooms, impacting their overall experience.
Ordering Experience
The use of kiosks for ordering was criticized, with some customers feeling it detracted from the service experience.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
- WSWes SlocumDec 31, 20255.0Great food, friendly service, quiet location
- CMCurtis MooreDec 28, 20253.0No pickle or tomatoes for the salad or sandwich. Everytime I give this location another chance to make it right, they fail.
- EEEllaDec 19, 20255.0Very kind service!!! offered me a free coffee when I went up to order one after the meal. This location is made for takeout and not a very cozy place to study. Standard Panera food
- DADana A.Dec 10, 20252.0My breakfast sandwich was hot & tasted good (bacon & egg croissant, I highly recommend). On the negative side: the staff here aren't welcoming or friendly at all (except for the tall man who was refilling the coffee maker with fresh beans -- he was personable & helpful). This café needs some TLC: the bakery display was careless, the baked goods didn't look appealing with grease spots on the display surfaces from baked goods long gone and the items weren't displayed -- they were just kind of plonked down. The coffee area had numerous spills (I'm a mom, of _course_ I wiped the counter clean). The supply of cup collars wasn't immediately evident because there were only a few left at the bottom of the bin, sweetener/sugar packets were running low. I love Panera, even though it's a pricey option, but the University City location really needs to up its game. First Watch is just a few steps away, and they are always friendly and welcoming. Attitude matters when I decide where I'm going to spend my hard-earned dollars. .
- NJneethu josephDec 9, 20251.0Loyal Panera customer here, but this location is by far the worst I’ve visited. The customer service is terrible. The manager acts like he’s working at a gas station instead of Panera and clearly needs serious training. The employees aren’t any better. I went in for a quick lunch, and they were completely out of spoons — not even plastic ones. When I asked an employee for a spoon, he told me he could give me a fork. When I explained that I can’t eat soup with a fork and asked if I should just slurp it, he said, “You can.” Unbelievable. Not the Panera experience I expect at all.
Frequently Asked Questions About Panera Bread
Does Panera Bread University City accept reservations?
Panera Bread University City does not accept reservations.
What are the operating hours for Panera Bread University City?
Panera Bread University City is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread University City offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What are the main payment options accepted at Panera Bread University City?
Panera Bread University City accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Panera Bread University City?
Yes, this location offers a drive-thru service for customers.
Can I order online or use Rapid Pick-Up at Panera Bread University City?
Yes, you can order online and use Rapid Pick-Up to quickly grab your order.
What types of meals are served at Panera Bread University City?
Panera Bread University City serves breakfast, brunch, lunch, and dinner.
Which nearby restaurants can I visit before or after dining at Panera Bread University City?
Nearby restaurants include Raising Cane's for Southern-style fast food, Jersey Mike's Subs for sandwiches, and Nobu's Japanese Restaurant for pan-Asian cuisine.
Where can I find shopping and retail options close to Panera Bread University City?
Nearby shopping options include NCJW Resale Shop, Family Dollar, and The NCJW Resale Shop for thrift and discount shopping.
Are there any medical or wellness services near Panera Bread University City?
Yes, nearby medical and wellness services include AccuHealth Urgent Care, Athletico Physical Therapy - Olivette, and Vanishing Point Laser Tattoo Removal.