Exit 11 Coffee is a locally owned, award-winning drive-thru coffee shop serving Union, Missouri, recognized locally and nationally for fast, fresh, homemade, and organic coffee. Our brand has been voted Number One Coffee Shop six years running, known for delivering high-quality drinks quickly without cutting corners.
We roast our own coffee beans in small batches, make our house-made organic syrups, and use local ingredients for our food. Our signature cold brew is crafted in-house using coffee cubes for bold flavor without dilution, alongside customizable lattes and dairy-free and gluten-free options. Exit 11 Coffee has two locations in Union, Missouri and is a go-to stop for those searching for the best coffee in Union, Missouri.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.