Subway

3.8
290 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Troy Subway® Restaurant at 10 The Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10 The Plaza, Troy, MO
63379, United States

Hours

Reviews

3.8
290 reviews
5 stars
130
4 stars
76
3 stars
32
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the store, including dirty food prep areas and unclean bathrooms.

Customer Service

There were numerous complaints about rude and unprofessional staff, particularly from management, leading to a negative customer experience.

Food Quality

Customers frequently noted issues with the portion sizes of sandwiches, particularly the amount of meat, and inconsistencies in food preparation.

Speed of Service

Some customers appreciated the quick service, while others experienced long waits and poor communication regarding orders.

Overall Experience

The overall sentiment was mixed, with some praising the food and staff while many expressed dissatisfaction with cleanliness and service.
  • RR
    RIGEL RIOT
    Nov 3, 2025
    1.0
    Every time I have been here (won't be going back again) the staff is either yelling a conversation across the store with friends i assume are just hanging out, or they are just out right rude.. the food awful.. stale bread old cheese.. they made the sandwich and put an ungodly amount of cheese on it I had to ask for them to remove it. Than the spinach looks like someone chewed it up and spat it back into the dish and I asked if they had any fresh and the stuff they brought out looked about the same. Honestly all the veggies were questionable at best... did not finish the sandwich....normally I'm not one to complain but damn.. I use to work at subway and I'd be fired if my standards were that low ....
  • RH
    Roger Hrdina
    Oct 21, 2025
    1.0
    Just had a cold cut combo from this location and was very disappointed with the sandwich. Used to be that the combo was pretty well loaded down with meat and garnishments. This time however there was very little meat and cheese. Felt like I was eating just bun with little in between. Will have to consider not patronizing this establishment in the future.
  • AM
    Amanda Moore
    Sep 4, 2025
    1.0
    Went to the bathroom while husband picked up our food the Italian sub is supposed to be toasted and wasnt so we took it back to the counter requesting it be and the older tall blonde with a pink clippy refused to toaster sandwich that we paid for. Do not recommend this location what so ever.
  • AA
    Andrew
    Aug 13, 2025
    1.0
    This subway is pretty bad, consistently disappointing. Years of reluctantly trying again and each time some mopey sad person who is disappointed to see customers will put their depressed sandwich making customer service skills to use and unhappily rush you through making a sandwich out of ingredients that should have been rotated 4 hours ago. This places problems are 100% because of the people managing and working there. Seriously I think you have to be depressed, hate people and get sad when making sandwiches to work here or something. Please don't work at places you don't enjoy or have pride in working at.
  • 7T
    714 Travels
    Jul 2, 2025
    4.0
    Sandwich was good, staff was good but not very welcoming. Toppings were fresh and my sandwich was made how I asked.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 10 The Plaza in Troy, MO?

The Subway restaurant is open daily from 8:00 AM to 9:00 PM.

Where is the Subway restaurant located in Troy, Missouri?

It is located at 10 The Plaza, Lincoln sublocality, Troy, MO 63379, United States.