McDonald's

3.4
2200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
199 E Hwy 47, Troy, MO
63379, United States

Hours

Reviews

3.4
2,200 reviews
5 stars
671
4 stars
480
3 stars
430
2 stars
216
1 star
403

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently experienced long wait times, often exceeding 20 minutes, for their orders.

Food Quality

Numerous reviews mentioned cold, undercooked, or poorly prepared food, leading to dissatisfaction.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of disorganization and poor customer interactions.

Cleanliness

The dining area and restrooms were frequently noted as dirty and poorly maintained.
  • KK
    kat
    Nov 15, 2025
    1.0
    man how i wish i got all the food i paid for. i ordered a mcnugget meal but got no nuggets…how does that work? i love giving a store money and then not getting the product!! boooooo
  • ZH
    Zachary Hough
    Nov 11, 2025
    1.0
    Drive through some days takes an obnoxious amount of time ... the other day I had 4 cars ahead of me in line , and I was in the drive through for over 30 minutes. I had ordered ahead on the app otherwise I would have just left and went somewhere else for my kids food. Consistently forgetting item especially SAUCE. When you say hey can I have 4 bbq sauce they'll throw one in the bag. Staff dont seem to care. There have been times they've forgotten food items and I pull ahead (as to not hold up drive through lines) and the workers well walk past you at the counter and ignore you. Its bad business, I know its fast food but can we even have like a little bit of standards? I really dont want to have to go to wentzville for my kids happy meal when hes been food and asks.
  • JG
    jess gleason
    Nov 10, 2025
    1.0
    Allways slow Please pull around so you can wait more for you're cold order thats probably wrong. Not open 24 hours At least a 20 minute wait for cold fries still after pulling around
  • JR
    Jeremy Reuter
    Nov 9, 2025
    1.0
    0 is not an option or it would be there, 30 minutes to get our order, when I finally got out “fresh” food the nuggets were old and my Big Mac was missing a patty. If traveling I would keep on going to the next stop
  • GH
    Glen Hubbard
    Oct 31, 2025
    2.0
    This is the MOST depressing McDonald's I've ever seen. The atmosphere seems as if someone just died. My 13 year old son literally told me "dad i dont feel safe here". It was weird. i felt it too. We got our order (that we had to go and ask for after 20 minutes) and left. We will not be back there. Drive through fine, I DONT recommend the lobby. At all

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Troy, MO?

McDonald's in Troy, MO operates 24 hours daily, open from 12:00 AM to 11:59 PM every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM.