Dairy Queen Grill & Chill

4.1
834 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
120 Magee Rd, Troy, MO
63379-3175, United States

Hours

Reviews

4.1
834 reviews
5 stars
472
4 stars
183
3 stars
69
2 stars
31
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold fries, overcooked burgers, and incorrect orders.

Service Experience

Mixed reviews on service; while some praised friendly staff, others reported rude interactions and long wait times.

Cleanliness

The establishment is generally clean, but some customers noted issues with floor cleanliness and maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Value for Money

Customers expressed concerns about high prices relative to portion sizes and quality.
  • CH
    Cheryl Hoover
    Nov 13, 2025
    5.0
    Clean and fast The single original cheeseburger is just like a patty with cheese and ketchup and a pickle or two and isn't very tasty. The freeze slushy things are very very sweet and taste like pure sugar water đź’¦ The place itself is great!
  • GS
    Ginger Renae Rogers Scherrer
    Oct 30, 2025
    5.0
    I enjoyed my experience very much the food was very good. There's plenty of parking and it was very clean inside
  • 7T
    714 Travels
    Oct 14, 2025
    4.0
    Seems like there are a ton of employees working but only one register open for orders or in my case mobile pickup. Therefore you still have to wait in line to get your mobile order. Food ia normally good with the exception of sometimes the fries are not cooked all the way. Ranch cups usually have ranch all over them also.
  • PM
    Phyllis Metz
    Oct 13, 2025
    1.0
    People got their foot before us who came in after us. Very frustrating.
  • RR
    River
    Oct 7, 2025
    5.0
    I just wanna give a shout out to the young gentleman who was working yesterday. I believe it was sometime in the afternoon close to evening almost. I do not know their name, but they had a tray full of desserts that they were given out for free. I’m guessing due to an order issue. The worker went to a table. I don’t know if it was younger adults or maybe highschoolers and he gave everybody the choice to choose a dessert. One of the gentlemen is like can I take another one too and just didn’t seem rude, but was kind of out there a bit kept staring at me a few times not sure what all he was saying when he was talking to A girl he was there with I’m not sure what he was saying, but he kept looking at me like he wanted to laugh or say something not sure what the intentions were but Anyways, back to the worker, he said no sorry I’m gonna see if anybody else would like a free dessert as well and came to our table and gave it to my kiddo. Shout out to the young man working there for doing that and thinking of others which younger people sometimes don’t do anymore or acknowledge courtesy to other people and we just live in a greedy time right now so that was pretty cool. The worker was tall, at least taller than me. Skinny guy didn’t catch his name or hair color, but thank you.

Frequently Asked Questions About Dairy Queen Grill & Chill

What is Dairy Queen Grill & Chill known for?

Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.