Customers reported inconsistent food quality, with issues such as cold fries, overcooked burgers, and incorrect orders.
Service Experience
Mixed reviews on service; while some praised friendly staff, others reported rude interactions and long wait times.
Cleanliness
The establishment is generally clean, but some customers noted issues with floor cleanliness and maintenance.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and quality.
CH
Cheryl Hoover
Nov 13, 2025
5.0
Clean and fast
The single original cheeseburger is just like a patty with cheese and ketchup and a pickle or two and isn't very tasty. The freeze slushy things are very very sweet and taste like pure sugar water đź’¦
The place itself is great!
GS
Ginger Renae Rogers Scherrer
Oct 30, 2025
5.0
I enjoyed my experience very much the food was very good. There's plenty of parking and it was very clean inside
7T
714 Travels
Oct 14, 2025
4.0
Seems like there are a ton of employees working but only one register open for orders or in my case mobile pickup. Therefore you still have to wait in line to get your mobile order. Food ia normally good with the exception of sometimes the fries are not cooked all the way. Ranch cups usually have ranch all over them also.
PM
Phyllis Metz
Oct 13, 2025
1.0
People got their foot before us who came in after us. Very frustrating.
RR
River
Oct 7, 2025
5.0
I just wanna give a shout out to the young gentleman who was working yesterday. I believe it was sometime in the afternoon close to evening almost. I do not know their name, but they had a tray full of desserts that they were given out for free. I’m guessing due to an order issue. The worker went to a table. I don’t know if it was younger adults or maybe highschoolers and he gave everybody the choice to choose a dessert. One of the gentlemen is like can I take another one too and just didn’t seem rude, but was kind of out there a bit kept staring at me a few times not sure what all he was saying when he was talking to A girl he was there with I’m not sure what he was saying, but he kept looking at me like he wanted to laugh or say something not sure what the intentions were but Anyways, back to the worker, he said no sorry I’m gonna see if anybody else would like a free dessert as well and came to our table and gave it to my kiddo. Shout out to the young man working there for doing that and thinking of others which younger people sometimes don’t do anymore or acknowledge courtesy to other people and we just live in a greedy time right now so that was pretty cool. The worker was tall, at least taller than me. Skinny guy didn’t catch his name or hair color, but thank you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, Dairy Queen Grill & Chill provides outdoor seating and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order food online and download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pick-up.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include Murphy USA #5803 gas station, Five Below discount store, and New China Chinese restaurant, which you might find convenient or interesting to visit during your trip.
Are there any nearby stores where I can shop after visiting Dairy Queen Grill & Chill?
Yes, after visiting Dairy Queen, you can shop at Walmart Troy - Highway 47 E, Five Below, and Cherokee Rose Home Decor Market, all located nearby.
What healthcare services are near Dairy Queen Grill & Chill?
Nearby healthcare services include Troy Family Chiropractic and Wellness and Dr. Ashley Tankersley, DC for chiropractic care.