Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
847 reviews
5 stars
479
4 stars
183
3 stars
70
2 stars
32
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some customers praised friendly staff while others reported rudeness and long wait times.
Food Quality
Inconsistent food quality; some enjoyed fresh and tasty meals, while others experienced cold or poorly prepared items.
Cleanliness
Generally clean environment, but some customers noted issues with floor cleanliness and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality.
TL
The Confetti Tree Network. Denise G McMillin Lewis
6 days ago
5.0
I have 2 reviews and they are both positive.
1. As a doordasher, If a delivery order comes through for this Dairy Queen I can let out a sigh of of relief because I know the staff is very thorough with labeling each bag and consistent with having the orders ready for pickup.
2. For my personal experience. The staff is very helpful and every experience dining in or through the drive thru has made this Dairy Queen one of my families top choices of restaurant chains in the area.
VN
Vicky Nunn
Feb 22, 2026
5.0
It's Dairy Queen!!!! You can never go wrong with Dairy Queen. Food and service always great....
JC
Josh Clarno
Feb 21, 2026
1.0
Terrible management , undercooked food. Bad experience overall.
ZK
Zachary Kleine
Feb 14, 2026
1.0
Not sure who does the hiring this little girl looked she was 12 years old, I asked for a wate cup she says no it’s cost lol ok???
IK
IC K
Feb 11, 2026
1.0
Ordered two fish sandwiches, two cheese burgers, two orders of fries and two small shakes (drive thru). My wife ate one burger a few individual fries before tossing the remaining burger/fries. I was able to get through one fish sandwich and two individual fries before I tossed the remaining fish sandwich and fries. They all had a rancid taste to them. Like the oil very old/dirty, cross-contaminated (beef/fish) or spoiled. The shakes were almost fully melted - as if they had been made prior to the order and left to melt on the counter until someone ordered one. While the shakes were easy to get through the straws, neither of us were impressed. I strongly recommend avoiding the Troy, MO location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, Dairy Queen Grill & Chill provides outdoor seating and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order food online and download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pick-up.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include Murphy USA #5803 gas station, Five Below discount store, and New China Chinese restaurant, which you might find convenient or interesting to visit during your trip.
Are there any nearby stores where I can shop after visiting Dairy Queen Grill & Chill?
Yes, after visiting Dairy Queen, you can shop at Walmart Troy - Highway 47 E, Five Below, and Cherokee Rose Home Decor Market, all located nearby.
What healthcare services are near Dairy Queen Grill & Chill?
Nearby healthcare services include Troy Family Chiropractic and Wellness and Dr. Ashley Tankersley, DC for chiropractic care.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: