Dairy Queen Grill & Chill

4.1
838 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
120 Magee Rd, Troy, MO
63379-3175, United States

Hours

Reviews

4.1
838 reviews
5 stars
475
4 stars
183
3 stars
69
2 stars
32
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While many enjoyed the ice cream and some menu items, there were numerous complaints about cold, overcooked, or incorrect food.

Cleanliness

The establishment was noted for being clean, but some reviews mentioned issues with the floors and overall maintenance.

Positive Staff Interactions

Several customers praised friendly and helpful staff, particularly in the context of resolving issues or providing good service.
  • LK
    Loren Kisling
    Dec 17, 2025
    5.0
    Stop here for Blizzards always good service and delicious food.
  • MM
    Mary Millan
    Dec 4, 2025
    2.0
    I had a small order and was told to drive around and someone would bring my order to me. I did as was told and everyone in other cars around me were taken care of. After a 10 minute wait, I contacted an employee that was outside to check on my order. She agreed but never came back. I decided to go through the driveup again and ask about my order. I told them my order number and the gal brought me my order which was incorrect. Because of the lack of care, I will not be returning to this establishment.
  • CH
    Cheryl Hoover
    Nov 13, 2025
    5.0
    Clean and fast The single original cheeseburger is just like a patty with cheese and ketchup and a pickle or two and isn't very tasty. The freeze slushy things are very very sweet and taste like pure sugar water 💦 The place itself is great!
  • GS
    Ginger Renae Rogers Scherrer
    Oct 30, 2025
    5.0
    I enjoyed my experience very much the food was very good. There's plenty of parking and it was very clean inside
  • 7T
    714 Travels
    Oct 14, 2025
    4.0
    Seems like there are a ton of employees working but only one register open for orders or in my case mobile pickup. Therefore you still have to wait in line to get your mobile order. Food ia normally good with the exception of sometimes the fries are not cooked all the way. Ranch cups usually have ranch all over them also.

Frequently Asked Questions About Dairy Queen Grill & Chill

What is Dairy Queen Grill & Chill known for?

Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.