Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
While many enjoyed the ice cream and some menu items, there were numerous complaints about cold, overcooked, or incorrect food.
Cleanliness
The establishment was noted for being clean, but some reviews mentioned issues with the floors and overall maintenance.
Positive Staff Interactions
Several customers praised friendly and helpful staff, particularly in the context of resolving issues or providing good service.
LK
Loren Kisling
Dec 17, 2025
5.0
Stop here for Blizzards always good service and delicious food.
MM
Mary Millan
Dec 4, 2025
2.0
I had a small order and was told to drive around and someone would bring my order to me. I did as was told and everyone in other cars around me were taken care of. After a 10 minute wait, I contacted an employee that was outside to check on my order. She agreed but never came back. I decided to go through the driveup again and ask about my order. I told them my order number and the gal brought me my order which was incorrect. Because of the lack of care, I will not be returning to this establishment.
CH
Cheryl Hoover
Nov 13, 2025
5.0
Clean and fast
The single original cheeseburger is just like a patty with cheese and ketchup and a pickle or two and isn't very tasty. The freeze slushy things are very very sweet and taste like pure sugar water 💦
The place itself is great!
GS
Ginger Renae Rogers Scherrer
Oct 30, 2025
5.0
I enjoyed my experience very much the food was very good. There's plenty of parking and it was very clean inside
7T
714 Travels
Oct 14, 2025
4.0
Seems like there are a ton of employees working but only one register open for orders or in my case mobile pickup. Therefore you still have to wait in line to get your mobile order. Food ia normally good with the exception of sometimes the fries are not cooked all the way. Ranch cups usually have ranch all over them also.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is known for its soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, Dairy Queen Grill & Chill provides outdoor seating and free WiFi for customers.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order food online and download their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering and pick-up.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include Murphy USA #5803 gas station, Five Below discount store, and New China Chinese restaurant, which you might find convenient or interesting to visit during your trip.
Are there any nearby stores where I can shop after visiting Dairy Queen Grill & Chill?
Yes, after visiting Dairy Queen, you can shop at Walmart Troy - Highway 47 E, Five Below, and Cherokee Rose Home Decor Market, all located nearby.
What healthcare services are near Dairy Queen Grill & Chill?
Nearby healthcare services include Troy Family Chiropractic and Wellness and Dr. Ashley Tankersley, DC for chiropractic care.