Arby's

4.1
765 reviews
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Business Details

3 The Plaza, Troy, MO
63379, United States
(636) 528-0281
http://www.arbys.com/locations/us/mo/troy/3-the-plaza/store-8556
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3 The Plaza, Troy, MO
63379, United States

Hours

Reviews

4.1
765 reviews
5 stars
387
4 stars
200
3 stars
100
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers praising the roast beef and others complaining about cold or poorly prepared items.

Service Experience

Service quality varies; while many customers appreciate the friendly and fast service, there are reports of rude staff and incorrect orders.

Cleanliness

Generally positive feedback on cleanliness, with some customers noting a clean dining area and restrooms, though a few mentioned unsanitary conditions.

Drive-Thru Efficiency

Drive-thru service is often fast, but there are instances of long waits and poor management during busy times.

Pricing Concerns

Some customers feel that prices are becoming too high for the portion sizes, indicating a trend of 'shrinkflation'.
  • DD
    Doc
    Jan 4, 2026
    4.0
    They put effort into decorating the lobby and the staff is attentive
  • EL
    Elisabeth Lee
    Dec 2, 2025
    4.0
    Pretty standard Arby's. Good fries, good mozz sticks, good shake.
  • CC
    C.
    Nov 20, 2025
    2.0
    The Gyro is horrible! I should have known better but the curiosity got to me! Service was great but the gyro is a NO!
  • AM
    Arlo Martin
    Nov 14, 2025
    5.0
    In the lobby, a couple other patrons and I had conversation with staff as we waited.
  • HH
    Heather Hamilton
    Nov 8, 2025
    3.0
    It's okay teenagers.... That's all I have to say
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