Jimmy John's

2.8
232 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3751 S Lindbergh Blvd, Sunset Hills, MO
63127, United States

Hours

Reviews

2.8
232 reviews
5 stars
65
4 stars
32
3 stars
19
2 stars
12
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Operational Problems

The location frequently closes early, runs out of menu items, and has issues with staffing, leading to inconsistent service.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders and food quality, including items being stale or improperly prepared.

Customer Experience

Many reviews highlighted a lack of responsiveness from staff, including unanswered phone calls and unhelpful management.
  • TC
    Tay cars
    Jan 5, 2026
    5.0
    They were amazing and food was very fresh
  • AG
    Andy Gildehaus
    Jan 2, 2026
    5.0
    No problems at all. They're quick and pretty clean. Come regularly and don't have issues.
  • JR
    Jesse Robinson
    Dec 19, 2025
    5.0
    It asked for 5 so why not
  • BP
    Berit Petersen
    Nov 9, 2025
    1.0
    I can’t speak about the food quality because every time I try to order something from this place they are closed hours before the closing time or they don’t have anything. How is this place still running? I also ordered online before I got there and told me I should be refunded next week… This is the same location that had people stealing the cash at the drive through. If you plan on ordering here, have a second option bc they are not a functional fast food place. I’d give it negotive stars if I could
  • JP
    Jenn Pohr
    Nov 4, 2025
    1.0
    The absolute worst Jimmy John’s. Continuously try to give it a try and it always disappoints. Sandwiches are never prepared correctly and always taste like they are sour/expired. , staff are rude half of the time. It’s a shame because the location is so convenient but it’s just not worth it anymore.