Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and dining areas.
Slow Service
Customers frequently complained about long wait times both in the drive-thru and for in-store orders.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold, poorly packaged, or unsatisfactory food.