Brand Certified
McDonald's
3.6(1711 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6 Es Service Road, Sullivan, MO
63080, United States
Certified by McDonald's • Mar 01, 2026
(573) 468-8113
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,711 reviews
5 stars
602
4 stars
409
3 stars
327
2 stars
131
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed; while some praised fresh and hot food, others complained about cold, overcooked, or poorly assembled items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms, and a general lack of cleanliness in the dining area.
Wait Times
Customers frequently noted long wait times both in the drive-thru and inside the restaurant, often exacerbated by disorganization.
- TSTabatha StroupeFeb 15, 20261.0Worst experience of my life. My children were hungry so I came through the drive though. I ordered 2 number nine… one frappe one sweet tea. Then ordered a biscuit and gravy meal with a sweet tea. 2 breakfast burritos and hash brown with a cup of ice. I repeated myself several times. I received half of my order and it was just thrown in my to go bag like trash. I took it inside and got disrespected….. and charged again FOR THEIR MISTAKES. Still received half of my order, it was wrong, and left. Called and the manager was even rude to me until I told her I will be calling the next on shift manager because I was sweet n respect at all times.pay for my gas to come back and for your paid workers to be lazy and disrespectful! Even when I walked out the manager said why is this on the screen???? Welp cuz as u can see she charged me again have a nice day! And I walked out. So awful!!! Never felt so disrespected in my life as a customer. U should be proud when people want to come to your establishment! Done! Don’t go there!
- JBJohn BernardFeb 11, 20261.0The food being served at this place isn't even good. I just bought my last hamburger from McDonald's.
- SJsasha jFeb 9, 20265.02/9/26 4:30 pm I stopped here. Mobile order was ready when I got 2 the store . I requested fresh fries the manager and guy on front were very nice about it. Thanks McDonald's for service without the attitude.👍😀
- MNMrs. NevaehFeb 5, 20263.0Tried to give us someone else's order, our sandwiches wasn't wrapped properly and the fries were cold when they were given to us but the service was quick.
- ASAlexis SummersJan 27, 20261.0Nastiest McDonalds I have ever been to everyone I go there they give me nasty food! A few weeks ago I did a Mobile order and they brought my sprite out with a straw already in it safe to say I threw it away! Don’t recommend
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant in Sullivan, MO?
McDonald's in Sullivan, MO is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service which operates 24/7.
Can I get delivery service from this McDonald's?
Yes, delivery service is available daily from 4:00 AM to 3:00 AM via McDelivery.
Does McDonald's offer mobile ordering or app-based ordering options?
Yes, you can order ahead using the McDonald's App available on iOS and Android, or via their online order link.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are provided at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in Sullivan, MO?
It is located at 6 Es Service Road, Sullivan, MO 63080, United States.
What popular fast food or dining options are near McDonald's at 6 Es Service Road?
Nearby dining includes Arby's, Wendy's, China Buffet, Pizza Hut, Jimmy John's, and Scooter's Drive-Thru coffee.
Are there any local car dealerships near McDonald's in Sullivan?
Yes, nearby car dealers include Jeep, Laura Chevrolet Buick GMC, West Brothers Chrysler, Laura Ford of Sullivan LLC, and Laura Chrysler Dodge Jeep RAM.
What other services can I find near McDonald's on Es Service Road in Sullivan?
Nearby services include Enterprise Rent-A-Car, Verizon Wireless store, Jackson Hewitt Tax Service, Emerge MedSpa & IV Infusion Lounge, and an optometrist Dr. Mark Alan Dalton O.D.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website