Customers generally praised the freshness and taste of the sandwiches, though some reported issues with stale bread and incorrect orders.
Service Speed
While many reviews highlighted fast service, several customers experienced slow service and delays with their orders.
Staff Attitude
Feedback on staff friendliness was mixed; some customers appreciated the polite service, while others reported rudeness and unprofessional behavior.
Order Accuracy
Multiple customers expressed frustration with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
The establishment received positive remarks for cleanliness, with many noting well-maintained dining areas and restrooms.
AM
Amy Meyer
Feb 5, 2026
5.0
My order today was fast accurate and delicious. We will be back.
CC
Concerned Citizen
Jan 29, 2026
1.0
Right from the get go, I was asked to tip them as soon as I ordered my eat in order when it came time to pay for it. Is this the now how fast food is ? I never seen this ever !
WORD TO THE OWNER = You need to pay your staff, it's not us customers of yours responsibility, I won't be back
EK
Edward Kirk
Jan 21, 2026
5.0
Ordered a toasted Roast Beef and cheddar combo. Delicious sandwich, great service nice sit down area. Kids enjoyed their little John sandwich combos as well! Thxs!
JC
John Carnahan
Jan 20, 2026
4.0
I love me Jimmy John's the sandwiches are all ways good. The only thing that needs to improve is the tracker in the app.
LH
Lori heidbrink
Dec 25, 2025
1.0
Can't get no where by sending them a message so gotta come on here. We placed a To go order. When I got home sat down and bit it my wrap it was hard as a rock. I unwrapped my wrap to see what it was and it was a old stale wrap they used. You can't tell me they didn't see or feel that when making that wrap. I live 6 miles out so didn't want to make drive back In. Sent message and NOTHING. I'll never go back to one of Torrey woodcocks JJs