Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold or incorrect items, as well as issues with cleanliness.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and concerns about food safety.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency.
Inconsistent Experience
Feedback indicated a hit-or-miss experience, with some visits praised for good service and food, while others were criticized for poor performance.
AA
Ashton
Nov 10, 2025
1.0
11/10/25 at 5 pm
Took 20 minutes in the drive thru to get cold fries and not the right food. What the hell was I waiting for if my fries are cold!? Didn't even sauce the chicken strips. They won't be getting my money again. Again why did I have to wait 20 minutes!?
SL
Stephen Logsdon
Nov 5, 2025
5.0
Good selection of food & ICE CREAM.
LY
Lori Yost
Oct 31, 2025
1.0
I rarely go to DQ, but when I do I have hopes its going to be better than the last. Never fails to disappoint.
I asked for peanut butter topping, actually got a mix of peanut butter and chocolate. Obviously they forgot a layer of ice cream as well. The tall lid for Peanut butter parfaits used to barely cover the top. Now it doesn't cover anything but the bottom....
EE
Easy E
Oct 22, 2025
4.0
Finally,a peanut buster parfait with hot fudge chocolate on it,very delicious 😋 made perfectly