Dairy Queen Grill & Chill

3.5
801 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
422 S Hwy 185, Sullivan, MO
63080-3314, United States

Hours

Reviews

3.5
801 reviews
5 stars
307
4 stars
173
3 stars
95
2 stars
65
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold or incorrect items, as well as issues with cleanliness.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and concerns about food safety.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency.

Inconsistent Experience

Feedback indicated a hit-or-miss experience, with some visits praised for good service and food, while others were criticized for poor performance.
  • AA
    Ashton
    Nov 10, 2025
    1.0
    11/10/25 at 5 pm Took 20 minutes in the drive thru to get cold fries and not the right food. What the hell was I waiting for if my fries are cold!? Didn't even sauce the chicken strips. They won't be getting my money again. Again why did I have to wait 20 minutes!?
  • SL
    Stephen Logsdon
    Nov 5, 2025
    5.0
    Good selection of food & ICE CREAM.
  • LY
    Lori Yost
    Oct 31, 2025
    1.0
    I rarely go to DQ, but when I do I have hopes its going to be better than the last. Never fails to disappoint. I asked for peanut butter topping, actually got a mix of peanut butter and chocolate. Obviously they forgot a layer of ice cream as well. The tall lid for Peanut butter parfaits used to barely cover the top. Now it doesn't cover anything but the bottom....
  • EE
    Easy E
    Oct 22, 2025
    4.0
    Finally,a peanut buster parfait with hot fudge chocolate on it,very delicious 😋 made perfectly
  • SW
    Sean Witzke
    Sep 28, 2025
    5.0
    Friendly staff and good service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Sullivan, MO?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer classic fast-food items such as soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.