McDonald's

3.4
1367 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
333 E Evergreen Rd, Strafford, MO
65757, United States

Hours

Reviews

3.4
1,367 reviews
5 stars
420
4 stars
310
3 stars
244
2 stars
143
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

While some customers enjoyed fresh food, many complained about cold or improperly prepared items.

Management Concerns

Several reviews highlighted poor management practices and a need for better staff training.

Cleanliness

The restaurant was generally noted as clean, but some customers experienced unsanitary conditions.
  • TB
    tim bowden
    Dec 29, 2025
    1.0
    I stopped in at 5;30am to buy breakfast for my Team. I ordered 10 breakfast sandwiches, the lady that appeared to be the manager. Was being very rude. Throwing the food in the bags tapping her fingers on the counter. And throws the bags on the counter and walks away. I chip doesn't want my business ill take it elsewhere. But you should really stop in and see how your business is being run.
  • MH
    Megan Hollister
    Dec 22, 2025
    1.0
    I have given this place a chance so many times.. and really it was only because I had to go here in a pinch for a quick dinner for the kids. This location is absolutely awful. It’s THE SLOWEST McDonald’s I’ve ever been to, and that’s not only sometimes — it’s every time. Across the span of about a year, I have had the wrong McFlurry given to me (when I was pregnant by the way), my kids were given happy meals without toys, most of my orders have been incorrect, my boyfriend and I ordered the same sandwich, and they put ALL the pickles on his and only one on mine. And when I say ALL the pickles, I mean 12 pickles. My kids have also received happy meals that were missing fries, dipping sauces, and drinks. I don’t think have had more than 3 visits without an issue. This place needs a total overhaul. Plain and simple. Figure it out y’all. Update: went through the irritating process of filing this complaint using the link that was provided. Finally submitted everything only to receive this lovely error message.
  • MT
    Maxim Tandon
    Dec 20, 2025
    1.0
    To preface this review, I want to have readers know that this is based off of MULTIPLE experiences, not just one or even a few. To start, service has always been extremely slow. I would understand this if the staff were backed up, but I’ve been in and they literally just talk to each other and ignore orders coming in and customers waiting. Fries are never salted. Orders often wrong and missing items. Even if you only order a drink, curb side pickup takes way longer than any McDonalds i’ve been to. Some of the staff are also rude. If you fix the service, food, and overall atmosphere, this could be an average McDonalds.
  • LM
    Ladashia McElroy
    Dec 9, 2025
    5.0
    The food was fresh and amazing customer service thank you so much workers for all you do because we know dealing with us Customer sometimes it’s not always easy.
  • KH
    Kaleigha Howard
    Dec 3, 2025
    1.0
    Went through the drive thru the lady who took my order was very rude and would turn the headset off for a while minute and start talking to people in the kitchen. I have worked and currently still work in customer service for 4 years and this is the worst customer service I experienced or woild ever give on top of that they forgot one of our food items so we had to drive back after already getting home so now our food is cold and they refused to re make the rest of our food it's food safety policy and I told the manager there and showed her that it was and she said "I don't care". Like WOW for a manager to say they don't care about food safety is insane. We also got food a week ago got double charged for a 40 dollar meal and have been waiting for the general manager to be there and she has not for over a week now ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Strafford, MO?

McDonald's Strafford is open daily from 5:00 AM to 11:00 PM, with delivery available from 5:30 AM to 10:30 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 333 E Evergreen Rd has a drive-thru open daily from 5:00 AM to 11:00 PM.