Five Guys

4.3
868 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1778 S Hanley Rd in St Louis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
1778 S Hanley Rd, St Louis, MO
63144, United States

Hours

Reviews

4.3
868 reviews
5 stars
528
4 stars
192
3 stars
74
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, although there were some reports of rude staff and inconsistent experiences.

Food Quality

The burgers and fries received high marks for being delicious and fresh, but some customers noted issues with overcooked or poorly prepared items.

Pricing Concerns

Many reviews mentioned that the prices are considered high, with some customers feeling that the cost does not match the quality of the food.

Cleanliness and Atmosphere

The restaurant was generally described as clean, but there were occasional mentions of dirty tables and a loud atmosphere.

Order Accuracy

While many customers received their orders correctly, there were notable complaints about incorrect orders and delays in service.
  • GH
    Gentleman Hoops
    Nov 16, 2025
    5.0
    Great staff, good burger.
  • SS
    shawn shipley
    Oct 26, 2025
    5.0
    Fantastic service was fast the food was fresh the staff had a good sense of urgency as they got really busy and management kept his team together and crushed the rush. Can't speak for every shift but this one knocked it outta the park 10 outta 10
  • BH
    Becky Hansis-O'Neill
    Oct 22, 2025
    5.0
    They crew here is friendly and efficient. They are happily running a tight shop
  • RC
    Redhead Chick
    Oct 13, 2025
    5.0
    We waited over an hour at another restaurant and finally left because we never received our food. Went to FiveGuys and received great service and wonderful food!
  • CJ
    Curtis Hoskins Jr
    Sep 13, 2025
    3.0
    This store in Maplewood is hit or miss. Sometimes when I go they are great then other times I feel like I should have eaten elsewhere.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.