Subway

3.8
220 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Charles Subway® Restaurant at 1352 S 5th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1352 S 5th St, St Charles, MO
63301, United States

Hours

Reviews

3.8
220 reviews
5 stars
102
4 stars
49
3 stars
28
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with pricing, feeling overcharged compared to advertised prices and experiencing inconsistencies in coupon acceptance.

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rudeness and lack of attention from employees.

Food Freshness

Feedback on food quality was mixed; some customers enjoyed fresh sandwiches, while others complained about stale ingredients and poor food preparation.

Cleanliness

The cleanliness of the restaurant received positive remarks from some customers, but others noted unsanitary conditions and a need for better hygiene practices.

Employee Training

Several reviews highlighted a lack of training among employees, particularly regarding order accuracy and coupon policies, leading to customer frustration.
  • KC
    Ken Crowder
    Aug 5, 2025
    1.0
    I went there today around 2:30. I had not been to subway in years. I ordered 1 footlong cold cut combo and a cookie. Nothing special. I was charged over 13 dollars. The lady's English was a little hard to understand so I asked her to repeat what she said and she pointed at the cash register and it was over 13 dollars. I paid and left. While driving back to the office I got thinking how much does Subway charge these days. According to their website it is 4.99 for the cold cut and .59 for the cookie. I was ripped off.
  • MM
    Marissa Eid (Misa)
    Jun 27, 2025
    1.0
    Warning: the employees do not care enough to make your order correctly. I double checked my order to make sure it was correct before submitting it. The sandwich I received is completely wrong and I am not receiving a refund or replacement. I requested a 6in Ham toasted sandwich with cheese, lettuce, cucumber, and mayo. What I received is a 6in Ham, non toasted, with tomatoes and onions. The cucumber and cheese are missing. But be careful now, you'll get called a liar if you call them to let them know.
  • JT
    Justin Time
    Jun 6, 2025
    5.0
    Reading the comments: They are dealing with corporate vs franchise and having to honor corp deals that cut into franchise profits hard. Give em a break , they are human and it's a hard world. Clean, good food, no flies (unlike in corporate stores) And 100% support the troops! @lalaclown : I will buy u a sandwich anyday, thank you for your service!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in St Charles?

The Subway restaurant is located at 1352 S 5th St, Three Flags Center, St Charles, MO 63301.

What are the operating hours of this Subway restaurant?

This Subway is open every day, Monday through Sunday, from 8:00 AM to 9:00 PM.