Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Charles Subway® Restaurant at 1352 S 5th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers expressed dissatisfaction with pricing, feeling overcharged compared to advertised prices and experiencing inconsistencies in coupon acceptance.
Service Quality
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rudeness and lack of attention from employees.
Food Freshness
Feedback on food quality was mixed; some customers enjoyed fresh sandwiches, while others complained about stale ingredients and poor food preparation.
Cleanliness
The cleanliness of the restaurant received positive remarks from some customers, but others noted unsanitary conditions and a need for better hygiene practices.
Employee Training
Several reviews highlighted a lack of training among employees, particularly regarding order accuracy and coupon policies, leading to customer frustration.
KC
Ken Crowder
Aug 5, 2025
1.0
I went there today around 2:30. I had not been to subway in years. I ordered 1 footlong cold cut combo and a cookie. Nothing special. I was charged over 13 dollars. The lady's English was a little hard to understand so I asked her to repeat what she said and she pointed at the cash register and it was over 13 dollars. I paid and left. While driving back to the office I got thinking how much does Subway charge these days. According to their website it is 4.99 for the cold cut and .59 for the cookie. I was ripped off.
MM
Marissa Eid (Misa)
Jun 27, 2025
1.0
Warning: the employees do not care enough to make your order correctly. I double checked my order to make sure it was correct before submitting it.
The sandwich I received is completely wrong and I am not receiving a refund or replacement.
I requested a 6in Ham toasted sandwich with cheese, lettuce, cucumber, and mayo.
What I received is a 6in Ham, non toasted, with tomatoes and onions. The cucumber and cheese are missing.
But be careful now, you'll get called a liar if you call them to let them know.
JT
Justin Time
Jun 6, 2025
5.0
Reading the comments:
They are dealing with corporate vs franchise and having to honor corp deals that cut into franchise profits hard.
Give em a break , they are human and it's a hard world.
Clean, good food, no flies (unlike in corporate stores)
And 100% support the troops!
@lalaclown : I will buy u a sandwich anyday, thank you for your service!
Where is the Subway restaurant located in St Charles?
The Subway restaurant is located at 1352 S 5th St, Three Flags Center, St Charles, MO 63301.
What are the operating hours of this Subway restaurant?
This Subway is open every day, Monday through Sunday, from 8:00 AM to 9:00 PM.
What types of services does this Subway offer for ordering food?
They offer in-store pickup, curbside pickup, and delivery services.
Can I order catering services from this Subway location?
Yes, this Subway restaurant offers catering services for events and group orders.
What meals are served at this Subway?
They serve breakfast, lunch, and dinner.
Does this Subway have dine-in options?
Yes, this Subway location serves customers who wish to dine in.
Where can I view the menu or place an order online for this Subway?
You can view the menu or place an order online at https://subway.com/en-us/restaurant/10572-0/menu.
How can the nearby Edward Jones Financial Advisors help me when visiting Subway?
If you visit Subway and need financial advice, Edward Jones advisors Justin D Urbanowicz and Jordan D Osborn are conveniently nearby to assist with your financial planning needs.
What nearby businesses can I visit after enjoying a meal at Subway?
After your meal, you could visit nearby places like TK Portraits for professional photography, Truth Be Told Tattoos and Cosmetics for tattoo services, or Le's Nails for beauty treatments.
How can the nearby transit or service providers assist when going to Subway at Three Flags Center?
While this Subway doesn't list drive-through service, transportation options such as St Louis Limousine Inc. nearby can help you reach Three Flags Center easily, making your visit comfortable and convenient.