CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread St Charles is here with warmth and welcome. Panera Bread. Food as it should be.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and disorganization.
Food Quality
Food quality is inconsistent, with reports of undercooked items, spoiled ingredients, and poor portion sizes.
Cleanliness
Multiple reviews highlight a lack of cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Pricing
Customers express concerns about high prices relative to food quality and portion sizes.
AM
Austin Malander
Nov 16, 2025
5.0
The sandwhiches are massive 🤤 also a great atmosphere for studying with a hot bowl of soup.
JB
Jared Bohn
Nov 14, 2025
2.0
If you're doing a pickup order, always make sure to check your order because they're consistently missing items. For my order today they were missing the side items for every single meal on the order and when I let the lady know at the pickup counter she gave me a bit of an attitude over it.
Edit-removed another star because one of the sandwiches only had the ingredients on it that were asked to be removed.
TS
Tommymac Stellino
Nov 9, 2025
2.0
super yucky bathrooms
no soap dispenser, rusted divider walls
Without getting in the more nasty details,
For starters how about a regular cleaning
More actual it needs to be completely overhauled.
It’s nasty and offensive
beware if they keep their kitchen in similar condition I certainly would think twice about eating here
SR
Stephanie Rademan
Nov 6, 2025
1.0
This was by far the worst panera bread experience.I've ever had the soup was cold, had no flavor and my sandwich was the most bland chicken salad ever
SS
S S
Oct 30, 2025
1.0
Placed an order for rapid pick-up in the store. Arrived a few minutes after pick-up time and my name is not on the board and my food is not on the pick-up rack. After confirming this was the right location I approached the only visible worker to say my food was missing.
From her look you would think I had just kicked her in the shins for having the audacity to interrupt her about my apparently missing food. How dare I!
Several minutes later a different employee wanders over visibly annoyed at having to interact with me. I give him my name and he finds the bag sitting on a random counter where I as a customer would have had no visibility or access. So super convenient for a pick up order.
So glad my hot food order was left inna random spot to get cold where I couldn't access it and the employees made sure I know I am a pain in their butt for trying to find it.
No, Panera Bread St Charles does not accept reservations.
What are the opening hours for Panera Bread St Charles?
Panera Bread St Charles is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread St Charles offer delivery services?
Yes, delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food online for quick pickup at Panera Bread St Charles?
Yes, you can order online for Rapid Pick-Up to grab your food quickly.
What types of meals are served at Panera Bread St Charles?
Panera Bread St Charles serves breakfast, brunch, lunch, and dinner.
What are some popular food specialties at Panera Bread St Charles?
Popular specialties include You Pick Two, Power Menu items, hand-tossed salads, freshly-baked breads, artisan breads, specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread St Charles?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a dress code at Panera Bread St Charles?
The attire is casual at Panera Bread St Charles.
What nearby places can I visit before or after dining at Panera Bread St Charles?
You can visit Cary O'Brien’s Salon & Spa for relaxation, Saint Louis Bread Co. for additional bakery options, or the Half Price Books store for browsing books and music.
Are there nearby health and wellness services near Panera Bread St Charles?
Yes, nearby you have Dr Hugh Montgomery for medical needs and Athletico Physical Therapy for rehabilitation services.