CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread St Charles is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers expressed disappointment with the food quality, citing issues like bland flavors, undercooked items, and missing ingredients.
Customer Service
Service experiences varied widely; while some praised friendly staff, many reported rude interactions and poor handling of orders.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, including dirty tables, unsanitary bathrooms, and overall neglect of the dining area.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, particularly with pickup and delivery services.
Atmosphere
The ambiance received mixed reviews, with some enjoying the casual setting for work or meetings, while others found it chaotic and uninviting.
CR
Cat Rose
1 day ago
5.0
They ran out of the bagel I wanted, but they were very fast to let me know so I can substitute, I order here frequently and love the staff and how communicative/friendly they always are !
DR
Demarcus Roke
Jan 2, 2026
1.0
Had hair in my mac and chese
AS
Ashley Steingruby
Dec 31, 2025
3.0
For the cost of food and drink at panera I was disappointed. The food overall was okay, my sandwhich was good. Black bean soup was okay. The associate who checked me out was very kind and patient. I am frustrated with the drink situation- I ordered hot tea. The tea bags felt off to me- looked stale/dirty if that was possible. I let the tea steep but noticed the tea was not releasing into the cup. I waited and stirred more, finally it looked okay. I took a sip and it was lukewarm, gross. I went to the counter- the associate offered to get me hot water from the back but I asked for a cold drink instead. First I tried the lemonade, it didn't taste right. I then tried unsweet tea/sweet tea-It tasted very odd and was not sweet at all. Filled it again with only sweet tea(maybe my ratio was off the last time), absolutely no flavor, very very watery and no sweetness. I then just resorted to Pepsi, I will say it was the best tasting Pepsi I have had.
It didn't feel like a typical Panera experience I have come to expect.
JG
Jennifer Greenwald
Dec 13, 2025
1.0
I read that the quality declined a huge amount since they stopped making the dough locally, and I assumed it was exaggerated since it was on the local boards and people love to complain.
If anything, people didn't complain enough. I will definitely not return unless I hear they changed back. The bagels suck.
No, Panera Bread St Charles does not accept reservations.
What are the opening hours for Panera Bread St Charles?
Panera Bread St Charles is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread St Charles offer delivery services?
Yes, delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food online for quick pickup at Panera Bread St Charles?
Yes, you can order online for Rapid Pick-Up to grab your food quickly.
What types of meals are served at Panera Bread St Charles?
Panera Bread St Charles serves breakfast, brunch, lunch, and dinner.
What are some popular food specialties at Panera Bread St Charles?
Popular specialties include You Pick Two, Power Menu items, hand-tossed salads, freshly-baked breads, artisan breads, specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread St Charles?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a dress code at Panera Bread St Charles?
The attire is casual at Panera Bread St Charles.
What nearby places can I visit before or after dining at Panera Bread St Charles?
You can visit Cary O'Brien’s Salon & Spa for relaxation, Saint Louis Bread Co. for additional bakery options, or the Half Price Books store for browsing books and music.
Are there nearby health and wellness services near Panera Bread St Charles?
Yes, nearby you have Dr Hugh Montgomery for medical needs and Athletico Physical Therapy for rehabilitation services.