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Arby's

4.1
(707 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1830 - 1st Capitol Drive, St Charles, MO
63301, United States

Hours

Reviews

4.1
707 reviews
5 stars
354
4 stars
190
3 stars
93
2 stars
26
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising fresh and hot meals while others reported cold or incorrect orders.

Customer Service

Customer service experiences varied, with some staff receiving high praise for friendliness and efficiency, while others faced complaints about rudeness and order errors.

Cleanliness

The restaurant is generally noted for being clean, although some customers mentioned issues with cleanliness during busy times.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Some customers found the prices high for the portion sizes, while others appreciated the value of promotional deals.
  • PJ
    Pamela Johnston
    Feb 16, 2026
    5.0
    Their fish sandwich is seasonal and is fabulous. Great flavor, not a pressed square of minced meat. You can get on a regular bun or a kings Hawaiian bun. Excellent sandwich. Very nice staff.
  • RK
    Ryan King
    Jan 12, 2026
    1.0
    Came home the the drive through and dumped my fries out to find a mix of old hard dried crinkle cuts and curly fries. Sandwich was trash. Literally threw it all away. DO NOT waste your money, time, or health!!!
  • JS
    Jessica Schneider
    Dec 16, 2025
    1.0
    When I'm ordering food for a family of four and hear "oh my god" in the background over the headset maybe get a real job if you dont enjoy making sandwiches for others. Clearly not your calling.... Emma was great tho taking my order today 220pm Tuesday December 16th I can't stand the attitues when you hear it for yourself. $45 worth of food, I just paid yours and crew members hourly wage maybe be grateful since canes sits busy right next door. Thank god I got all my food the ham melts weren't even warm but not going back to deal with whatever the back of the house crews issues are.
  • MB
    Michael Berry
    Dec 6, 2025
    5.0
    Can’t beat 4 Classic Roast Beef Sandwiches for $10.00.
  • CQ
    Connor Quigley
    Nov 30, 2025
    2.0
    I recieved a delivery order tonight, and the food was cold. Additionally, they didn't include my cheddar sauce from my order. Was disappointed.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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