Arby's

4.1
702 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1830 - 1st Capitol Drive, St Charles, MO
63301, United States

Hours

Reviews

4.1
702 reviews
5 stars
351
4 stars
189
3 stars
92
2 stars
26
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff for being helpful while others experienced poor customer interactions.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While many customers enjoyed the food, there were complaints about cold items and inconsistent quality, particularly with specific menu items.

Cleanliness

The restaurant was generally noted for being clean, although some customers mentioned areas for improvement.

Value for Money

Some customers felt that prices were high for the portion sizes, while others appreciated the value of certain deals.
  • JS
    Jessica Schneider
    Dec 16, 2025
    1.0
    When I'm ordering food for a family of four and hear "oh my god" in the background over the headset maybe get a real job if you dont enjoy making sandwiches for others. Clearly not your calling.... Emma was great tho taking my order today 220pm Tuesday December 16th I can't stand the attitues when you hear it for yourself. $45 worth of food, I just paid yours and crew members hourly wage maybe be grateful since canes sits busy right next door. Thank god I got all my food the ham melts weren't even warm but not going back to deal with whatever the back of the house crews issues are.
  • MB
    Michael Berry
    Dec 6, 2025
    5.0
    Can’t beat 4 Classic Roast Beef Sandwiches for $10.00.
  • DG
    Dino Guy
    Dec 6, 2025
    5.0
    Great cheese sticks
  • CQ
    Connor Quigley
    Nov 30, 2025
    2.0
    I recieved a delivery order tonight, and the food was cold. Additionally, they didn't include my cheddar sauce from my order. Was disappointed.
  • CC
    Caleb Cornwell
    Oct 17, 2025
    1.0
    Typical fast food incompetence. Don’t expect everything you ordered to be in the bag.