Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Ann Subway® Restaurant at 10917 St Charles Rock Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and negative attitudes.
Food Quality
Many customers expressed dissatisfaction with the quality and preparation of food, citing issues like skimpy portions and incorrect orders.
Cleanliness
While some reviews mentioned cleanliness, others pointed out unsanitary conditions and poor food handling practices.
Pricing Issues
Several customers complained about inconsistent pricing and perceived overcharging for food items.
Mixed Experiences
A few reviews noted positive experiences with friendly service and good food, indicating that experiences may vary significantly by staff.
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Tanisha Hill
Sep 25, 2025
1.0
The worker is rude and was talking on the phone and not listening to me and putting the wrong stuff on my sandwich.
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Shank SpeedRacerShankYa
Sep 10, 2025
1.0
This place has really went down hill bad...Honestly it's time for it to go...The food and employees are disgraceful...Poor excuse of service...The food doesn't seem to edible anymore...No one even cleans it properly...I'm not coming back to this location...TAKE YOUR MONEY ELSEWHERE!!!
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Aleecia Whitlock
Aug 8, 2025
1.0
Horrible customer service experience. The employee did not greet me just asked if i had a pickup order , handed me some sandwiches without even asking me if the name was correct. Luckily it was . I waited because i wanted to grab some chips and cookies that i didnt include in my order and when someone came out of the back to help she clearly had an attitude. Again didnt speak , slammed the cookies down on the counter and was visibly annoyed. To make matters worse my food was supposed to be toasted and it was not. Will not be returning .
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Thomas Renfore
Aug 1, 2025
1.0
Came in to get a cold cut combo got my sandwich to go and sat down I was waiting on my lift to come and the lady comes and mops by where I was sitting she then ask what I was waiting on I said my ride and ask was there a problem with me waiting she said she had a problem with understanding me she walk away and started to talk to the other worker she came back and ask again what I was waiting on I just got up and left never going back again
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Marcia Welch
Jul 18, 2025
3.0
Rude the young man there was rude. I waited online for a while, there was a young lady working. Til her came from the back. He accidentally put pepper on my sandwich and all I said was I didn’t ask
For that. He had an attitude walked away w/o giving me my receipts Foreigners should establish businesses in foreign countries. No I will never return and I don’t recommend.