Bus Loop Burgers

4.3
1408 reviews

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Bus Loop Burgers
10462 St Charles Rock Rd, St Ann, MO
63074, United States

Hours

Reviews

4.3
1,408 reviews
5 stars
920
4 stars
242
3 stars
96
2 stars
50
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and well-seasoned, though some reported issues with incorrect orders and undercooked items.

Customer Service

Mixed reviews on service; while some praised friendly staff, many reported poor communication, rude behavior, and issues with order fulfillment.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and difficulties in reaching customer service for resolutions.

Cleanliness

Feedback indicated that cleanliness was inconsistent, with some customers noting dirty tables and unsanitary conditions.

Pricing

Many customers found the prices to be on the higher side, with some expressing that the quality did not justify the cost.
  • BS
    Ben Shakman
    2 days ago
    5.0
    Moving review over from Yelp. Originally published in 2019 but we've been back numerous times. I would normally have a hard time going to 5-stars for an order at the counter burger place but the service put this one into that range. We stopped by for lunch on a Saturday. The place was about half-full and we didn't have to wait to place our order. We wound up with double burgers for Charleen S and Lizzy S while I ordered a kid's meal so that i could try their wings as well. There was an Oreo cookie shake on our ticket too. The shake was the first item up (appreciated them asking) and everyone got a taste, much to someone's dismay. The young lady working the counter must have seen us pirate the kid's shake because she appeared back tableside with a small sample cup for each of us. Delicious shake! I ordered a kid's meal so my platter included a 2oz burger, 3 wings (I chose "hot" for my flavor), a small order of their hand-cut fries and a small fountain drink. My thoughts: Burger: small but mighty! Their kid's burger is 1/2 of the amount of meat they put on a single so it's a 2 oz portion. They smash it flat on the grill to get a hard sear on it and the slight crispiness hit the spot. Well-seasoned and served on a toasted soft bun. It was exactly what I was hoping for when I chose this place for lunch. Fries: hand-cut and fried to the point where some are crispy and others carry more of the potato texture. Nicely salted and served piping hot. Wings: perfectly serviceable but nothing extraordinary. I liked that they offered me bleu cheese and/or ranch dressing on the side. Based on how much I enjoyed my food, and my desire to try more of their menu, I would be willing to bet that I am back for another visit sooner rather than later.
  • DM
    Dulce Morin
    Jan 10, 2026
    5.0
    This place is amazing!! The burgers are delicious and the fries have a really yummy seasoning on them. We came in at 8:10 and not once did they make us feel rushed. Gabrielle came over and checked on us and asked my daughter if her Oreo shake was good; she was super nice. Even the cooks had a smile on their face.
  • NH
    NaTasha Henderson
    Jan 9, 2026
    5.0
    Food is pretty consistent quality (5/5) and freshness (5/5)!
  • JR
    J R
    Dec 23, 2025
    2.0
    The food is awesome and I need it in my life. Unfortunately, I've purchased three times in the past month and they always forget the fries. It makes me wonder who's checking the orders and who's eating the fries. It's simple, make sure what's in the bag matches the receipt.
  • AA
    Alex
    Dec 21, 2025
    1.0
    0 star Ordered food for pickup got charged, website then said.it ready for pick.up i went there ans the store was closed! Never got a refund , ive called and put in emails ans never got a response I was scammed. Paid and got no food and they never returned my calls or emails do Not recommend

Frequently Asked Questions About Bus Loop Burgers

What are the regular opening hours of Bus Loop Burgers?

Bus Loop Burgers is open Monday through Saturday from 11:00 AM to 9:00 PM and is closed on Sundays.

Does Bus Loop Burgers offer delivery services?

Yes, Bus Loop Burgers offers delivery services from 11:00 AM to 8:00 PM Monday through Saturday.