Bus Loop Burgers

4.3
1405 reviews

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Bus Loop Burgers
10462 St Charles Rock Rd, St Ann, MO
63074, United States

Hours

Reviews

4.3
1,405 reviews
5 stars
918
4 stars
241
3 stars
96
2 stars
50
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and well-seasoned, though some reported issues with incorrect orders and undercooked items.

Customer Service

Mixed reviews on service; while some praised friendly staff, many reported poor communication, rude behavior, and issues with order fulfillment.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and difficulties in reaching customer service for resolutions.

Cleanliness

Feedback indicated that cleanliness was inconsistent, with some customers noting dirty tables and unsanitary conditions.

Pricing

Many customers found the prices to be on the higher side, with some expressing that the quality did not justify the cost.
  • DM
    Dulce Morin
    2 days ago
    5.0
    This place is amazing!! The burgers are delicious and the fries have a really yummy seasoning on them. We came in at 8:10 and not once did they make us feel rushed. Gabrielle came over and checked on us and asked my daughter if her Oreo shake was good; she was super nice. Even the cooks had a smile on their face.
  • NH
    NaTasha Henderson
    3 days ago
    5.0
    Food is pretty consistent quality (5/5) and freshness (5/5)!
  • JR
    J R
    Dec 23, 2025
    2.0
    The food is awesome and I need it in my life. Unfortunately, I've purchased three times in the past month and they always forget the fries. It makes me wonder who's checking the orders and who's eating the fries. It's simple, make sure what's in the bag matches the receipt.
  • AA
    Alex
    Dec 21, 2025
    1.0
    0 star Ordered food for pickup got charged, website then said.it ready for pick.up i went there ans the store was closed! Never got a refund , ive called and put in emails ans never got a response I was scammed. Paid and got no food and they never returned my calls or emails do Not recommend
  • FH
    Fawzi Hamdallah
    Dec 9, 2025
    5.0
    First i want to thank the gentleman that works there for his awesome customer service. To the man that worked there 12/9 around 3:30 I want to say thank you for your excellent customer service! Second, I ordered a double cheeseburger on a sourdough. It was delicious!! It’s been a while since i had a good burger. I’ll definitely be back and I highly recommend this place.

Frequently Asked Questions About Bus Loop Burgers

What are the regular opening hours of Bus Loop Burgers?

Bus Loop Burgers is open Monday through Saturday from 11:00 AM to 9:00 PM and is closed on Sundays.

Does Bus Loop Burgers offer delivery services?

Yes, Bus Loop Burgers offers delivery services from 11:00 AM to 8:00 PM Monday through Saturday.