Burger King

3.5
1320 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 10458 St Charles Rock Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in St Ann, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
10458 St Charles Rock Rd, St Ann, MO
63074, United States

Hours

Reviews

3.5
1,320 reviews
5 stars
468
4 stars
283
3 stars
204
2 stars
107
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.

Food Quality

Many customers reported issues with food quality, including cold and poorly prepared items, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their friendliness and professionalism, others were criticized for their lack of engagement and poor attitude.

Cleanliness

A few reviews noted cleanliness issues, particularly in food preparation areas, which raised concerns about hygiene.

Wait Times

Customers frequently mentioned excessively long wait times in both drive-thru and dine-in experiences, often leading to frustration.
  • JR
    Jan Rohlfing
    3 days ago
    1.0
    The prices at the drive thru are less than what they actually charge. The service is slow and the employees are rude. It's a rip off
  • CM
    CeCe McCoo
    Dec 24, 2025
    1.0
    If I could give zero stars for customer service, I would. The woman working drive thru today between 9-9:30 today was HORRIBLE! Her attitude was HORRIBLE! She was rude and acted as if she couldn't wait for me to hand her change. The restaurant was empty and there was no one else in drive thru! She did end the transaction with a saying in a very nasty tone, "have a great day" and slammed the window shut and walked away. PLEASE CLOSE THIS LOCATION! I tried it for the LAST TIME! The food was lackluster and the employee needs more training. I tossed the food because I didn't trust it was not tainted.
  • JJ
    Jake Jimenez
    Dec 9, 2025
    1.0
    Most of the time the food is made poorly and the service is even worse. Tonight they refused to serve us, talk to us, or even look at us.
  • MB
    Mind Ya Bitnezz
    Dec 7, 2025
    4.0
    I gave this BK a 4 because they were out of the 🍓 🥧 and 🍍drink that comes with the Sponge Bob Square Pants meal. The two items were replaced with a 🍫 pie and a 🍓 drink. The young man with braids who took the order was very nice. He did explain about the pie and drink situation. My daughter was very excited to get this Sponge Bob meal. It was expensive, $17.
  • PC
    Paula Carter
    Nov 30, 2025
    1.0
    I’ve come to this location twice. Each time I left without food. I sat at the intercom literally 6 mins and no one uttered a word to even say I’ll be with you soon even though there were ppl sitting in line. I backed up and went to the front door and it was locked. The person behind the counter looked me dead in the eyes and turned right around as if I wasn’t standing outside. I walked back to my car and drove off. I’ll patronize elsewhere.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator