Arby's

3.9
672 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
225 Mid Rivers Mall Dr, St. Peters, MO
63376, United States

Hours

Reviews

3.9
672 reviews
5 stars
306
4 stars
175
3 stars
102
2 stars
25
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rude behavior and poor handling of orders.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and poor management.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

While some staff members were commended for their friendliness, others were criticized for their lack of professionalism and care.
  • AM
    Amanda H (Mimsi25)
    Dec 27, 2025
    3.0
    Everything we had was waaay too salty.
  • MM
    Megan Medina
    Dec 25, 2025
    5.0
    Staff was super friendly.
  • JK
    Juanita Knuckles
    Dec 3, 2025
    2.0
    The cashier was pleasant but the other worker was rude when I ask her to remake my sandwich because she put onion and it I don’t like the tase and I don’t do onion I did request no onion or tomatoes service was just not acceptable will not be returning to this Arby’s
  • JO
    just obama
    Nov 21, 2025
    5.0
    Such friendly and kind and sweet service Matthew rocks give this guy a raise!!
  • SS
    Sharon S
    Nov 16, 2025
    1.0
    A TRUE DISAPPOINTMENT! As a frequent Arby's patron, I decided to try a Jamocha shake for the first time. What a true disappointment! According to the Arby's menu, a Jamocha shake is: "The flavors of chocolate and coffee were made to go together. And humans were made to drink milkshakes. We took these two undeniable truths and created our famous Jamocha Shake. It's a frosty, chocolate-y, coffee-y treat." What is received was neither the flavor of chocolate or of coffee, nor did it resemble the photo on the menu. What I received was a shake with a single note flavor of sweet only- zero flavor as described, not even vanilla flavored. I should have been tipped off that something was wrong immediately by the appearance of what I was given. Unlike on the menu, my item was pale- no colors resembling chocolate or coffee whatsoever. At first I thought perhaps it was just not mixed thoroughly, but no, as I continued to search for flavor, there was none to be found- just a flat sweet flavor. If the location was out of the Jamocha flavor mix, they should have informed me of that and I would have gladly ordered something else. Whatever I was served, was NOT a Jamocha shake. I could not even finish it. I unfortunately had to throw it away. A TRUE DISAPPOINTMENT.