Rich & Charlie's Crestwood

Reviews

• DM

  Debra Munizza

  Mar 29, 2026
  5.0
  Our waitress Maddie was very nice and pleasant. She was very attentive. I liked her alot.
• AT

  Amanda Thomure

  Mar 27, 2026
  5.0
  We must have came on a really busy day. It was jam packed with 20 to 30 min wait time. Food was definitely worth it. For myself, my husband and son was $47.00 which is extremely cheap for a nice dinner.
• MC

  Marc Crawford

  Mar 18, 2026
  5.0
  First time eating here and it didn't disappoint. The staff is very friendly, professional and helpful. There is a lot to choose from on the menu. Food did not take long to arrive after ordering. The food tasted very good. The atmosphere is a little outdated, but it didn't affect the taste of the food at all.
• TM

  Theresa Marie

  Mar 17, 2026
  2.0
  I used to drive 20 minutes to come to this restaurant because they would let you have any chicken pasta for Taste of Italy. I can no longer get a chicken pasta. I thought okay I get it. The other Rich & Charlie's by me is the same. It is why I drive 20 minutes to Crestwood. I was highly disappointed but I ordered a pasta. I have been going to Rich and Charlie's for many years. What happened? The salad was full of lettuce cores and no taste to the dressing. No artichokes. The pasta I ordered was tasteless as was my husband's. What happened to this restaurant?
• WW

  WolfGoddess

  Feb 21, 2026
  3.0
  Went Monday (2/16/26) as a belated valentines date with my husband. I've never been before, but my husband has been quite a while ago. Walked in, sat down and received good service. We ordered two glasses of wine, one red moscato for my husband, and one white moscato for myself. The red wasn't a hit, but the white was. Not a problem of the restaurants, just personal preference. We received our salad and bread with our dinner selections. Both were good. But, dinner was a problem. I ordered the Pesce Emil. Which sounded good after reading the description. Husband ordered the tortellini. We received our food in a timely manner, but my plate was anything but appetizing looking. I was quite turned off but the look of my plate. I really had a difficult time taking that first bite when my plate looked the way it had. The way I described the plate to my husband was that it looked as if I was eating a Salisbury steak that had come from a frozen meal pack. Which, if not obvious, is not a compliment. The "fish" was covered over firstly in a slab of cheese and then the sauce, which looked entirely like a gravy. Topped "lovingly" with three pieces of broccoli. I was expecting broccoli florets to be placed on and around the fish. Not just placed on top of the "gravy." But, the WORST part of this plate, by far, was the fish. Written on the menu as "breaded fish fillet sautéed and topped with melted Italian cheese, served in a white wine lemon sauce, with mushrooms and broccoli in the sauce". Why only three pieces of broccoli? But, back to the fish. The fish was breaded, as described. But I took my fork to it and had to apply a lot of pressure to puncture the breading. The breading on the fish would have better suited ANYTHING else. A schnitzel, or perhaps a chicken cutlet. Not a fish. Halfway through my meal, I decided to stop fighting my fish breading and simply cut the breading open with my knife and scooped the fish OUT of the breading. More horrifying, the breading stayed together in a single piece as if it was a pocket to hold the fish. Which had little flavor on its own. My husband ended up eating the breading, but was able to hold the entire breading up on a fork. Good breading should not do that. Especially for a fish dish. Though the pasta I received with my meal was good and I was sad to realize I'd left it at the restaurant after getting home. I'm sure my husband will talk me into trying this place at least once more. But first impressions are the most important and this one was sadly not a good one. Finally, was expecting more from a dinner selection costing 24.99.

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