Jimmy John's

Reviews

• PA

  Paul Alexander

  Mar 18, 2026
  1.0
  I order online and I always have to wait at least 15 minutes for the food at this location. Not freaky fast! Also, they always get the order wrong at this location. I won't be back.
• WT

  William Turner

  Mar 18, 2026
  1.0
  Sandwich was great, but when I was handed a delivery order by mistake, it took most of my lunch to exchange it for my order. Not freaky fast today.
• VR

  Vernon Reisenbichler

  Feb 19, 2026
  5.0
  Great sandwiches, but the individual first was first not going to give me change and when they did after opening their register shorted me on change back. My order was $22.38, so I gave them $23.00. They gave me $0.57 back in change, when it should be $0.62 back. Also when asking for a receipt apparently the printer was in plugged and asked I could wait which I refused.
• CH

  Colby Higgins

  Feb 15, 2026
  1.0
  I placed an online delivery order at 6:45 PM for several sandwiches, paid a $5 delivery fee, and added an $8 tip, expecting a timely and reliable experience. Unfortunately, the service was very disappointing. The delivery time was repeatedly pushed back—from an original estimate of 7:45 PM to after 8:00 PM. During this delay, I learned that the store now uses Uber drivers rather than in-house delivery staff. This raised concerns, especially since I was still charged an additional delivery fee without any clear explanation. What added to the frustration was seeing the driver completing multiple deliveries, including two stops that were approximately 15 minutes away from my home. This made it unclear how my order was being prioritized and contributed significantly to the delay. Overall, the experience was confusing and stressful, and the store staff were unhelpful in providing timely or clear solutions. If reliable delivery cannot be ensured, it should not be offered as a service. Additionally, branding yourselves as “freaky fast” does not align with this experience. What should have been a quick and easy dinner turned into a frustrating situation, and I hope the store reviews and improves its delivery process moving forward.
• GU

  Google User

  Jan 18, 2026
  2.0
  With the cost of sandwiches and fees you pay to have them delivered, you'd at least have the expectation of a good sandwich. No. There was ONE thin slice of meat on our toasted sandwiches! 30 bucks for bread, veggies, and one slice of meat. Terrible!