Rally's

3.7
1416 reviews
Get DirectionsCallWebsite

Business Details

9651 Natural Bridge Road, St. Louis, MO
63134, United States
(314) 890-9958
https://locations.checkersandrallys.com/mo/st.-louis/9651-natural-bridge-road
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
9651 Natural Bridge Road, St. Louis, MO
63134, United States

Hours

Reviews

3.7
1,411 reviews
5 stars
570
4 stars
333
3 stars
211
2 stars
105
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times, especially during late hours, with some waiting over an hour for their orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, many criticized it for being cold, greasy, or poorly prepared.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Operational Issues

Customers noted inconsistent hours of operation and issues with the drive-thru process, particularly for online orders.
  • MW
    Marc Williams
    Oct 29, 2025
    3.0
    It's aiiiiight
  • LT
    Logan Thomas
    Oct 25, 2025
    1.0
    Sat in the Doordash side of the drive through for over an hour minutes waiting. The entire time there were 3 other doordashers in front of me and a long line on the other side as well. For the entire 30 minutes, they got all the in-person orders in the other line done before even starting the doordashers. I was stuck between two cars so I couldn't even unassign the order and leave. It's fast food. It shouldn't have taken so long to fry some food, and now I've lost out on a ton of money sitting here all night.
  • AM
    anthony mcclain
    Oct 23, 2025
    1.0
    If you are a door dash, don't accept orders from this place after midnight. Checkers won't start the orders placed after midnight until you come up to the window. So the wait can easily be 20 minutes minimum if there is someone else there
  • GG
    Gabby
    Oct 10, 2025
    1.0
    The food was okay, my order was messed up and the food took 54 minutes to be given to me after ordering AHEAD online. The only reason we waited was because we couldn’t get a refund and no one was coming to the window long enough to resolve any issue. At one point someone behind me began honking and yelling at me to move so they could leave, which was partially why I stayed. (Sorry to the person behind me for being spiteful)
  • RL
    Rachael Lay
    Sep 28, 2025
    1.0
    I'd love to give you a review about the food, however I drive 20 mins home just to find out my food was missing from the bag. How can I get my time and money back though? I be trying to give folks a chance, haven't been in so long, yet disappointed again. Now I worked all day to go to bed hungry.
Read more reviews on Google

Frequently Asked Questions About Rally's

What are the regular hours of operation for Rally's at 9651 Natural Bridge Road?

Rally's is open Monday to Thursday and Sunday from 10:00 AM to 3:00 AM, and on Friday and Saturday from 10:00 AM to 4:00 AM.

What dining options does Rally's at Natural Bridge Road offer?

Rally's offers drive-thru and take-out services with no dine-in seating currently available, although there are limited patios and walk-up windows with restricted capacity.