Rally's

3.1
1468 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
10004 Halls Ferry Road, St. Louis, MO
63136, United States

Hours

Reviews

3.1
1,458 reviews
5 stars
409
4 stars
244
3 stars
241
2 stars
154
1 star
410

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unresponsive, rude, or unprofessional.

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.

Long Wait Times

Many customers experienced excessive wait times both in line and at the drive-thru, leading to frustration.

Cleanliness and Hygiene

Several reviews mentioned concerns about cleanliness and hygiene among staff, including inappropriate behavior.

Mixed Experiences

While some customers enjoyed their food and service, many others had negative experiences, indicating inconsistency in performance.
  • SM
    Steven McGowan
    Nov 12, 2025
    4.0
    Placed online order for pick-up. Was surprised to have payment routed through DoorDash. Food was very good, what I received of it. Order was short the apple pie and strawberry cheesecake that I ordered. Should have checked the bag. Access to the location is difficult -- located close to major intersection, making getting in and out difficult.
  • PB
    Phillip Burris
    Nov 11, 2025
    1.0
    This location does NOT give a single shred of a care on DoorDash or Anything of the sort. More concerned with terrible drive through wait times it seems. Unable to realize DD and UE are jobs that others can get fired from...
  • DK
    DaFinest Knuckles
    Oct 25, 2025
    1.0
    I really wish I could give zero stars ! I ordered online, I was alerted that My order was ready. Get there, ended up waiting 20 plus minutes to receive My food. I couldn’t leave because cars were waiting in the front and back of Me. I even called the inside, no answer. There were literally People cutting Their cars off in line because of the long wait !! I received My order, the food wasn’t fresh or hot. I informed the employees that I was missing funnel cake sticks but instead They gave me an apple pie due to being out of funnel cake fries. The values are not equal in amounts and I would like to be refunded !! I will never visit this location again !!
  • AE
    A lil bit of Everything
    Oct 22, 2025
    5.0
    I go because out of all the places that sell shakes this place is the only one that has it and my favorite banana 🍌 burgers are ok as of all fastfood places sometimes you get a HOT burger but most times its heat lamp hot .
  • CW
    Charley Williams
    Oct 13, 2025
    1.0
    While driving for Lyft on the night of Sunday, October 12th, my passenger informed me that they had been at the hospital with their son all day and had not eaten. We proceeded to a Rally's drive-thru, but there was no posted signage indicating that the first lane was closed. When we reached the speaker box, there was no menu displayed; consequently, we reversed and moved to the next lane's order box. We honked the horn and shouted but received no response. We then drove around to the window, where we observed a young female staff member walking around with a headset. I waved my hand to attract her attention; she looked at us but continued as if unaware of our presence. Subsequently, a young man emerged from the back, and we gained his attention. He instructed us to pull back through the drive-thru. The passenger placed an order, after which, at the window, the female employee stated the amount due was $11. The passenger questioned why they were being charged $11 for a Big Beafied combo, to which the employee explained it was because it was a large size. The passenger clarified they did not request a large, and the employee had not inquired about size; thus, she adjusted the order to a smaller size. The passenger then requested some condiments. The employee inquired which condiments, to which the passenger responded, 'Ketchup and napkins.' The passenger added, 'Please don't let the napkins touch my food.' I felt regretful that we were ignored upon arriving at the window and that the employee's tone during the interaction was unprofessional.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 10004 Halls Ferry Road?

Rally's is open daily from 10:00 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.

Does Rally's offer drive-thru and take out services?

Yes, Rally's provides both drive-thru and take out services for your convenience.