Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
While many customers enjoyed the food, there were several complaints about cold, soggy, or incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers noted unsanitary conditions at the location, including dirty facilities and concerns about food handling.
Service Speed
Many customers experienced long wait times, with some reporting waits of over 30 minutes for their orders.
Management Issues
There were multiple mentions of unprofessional behavior from staff and management, contributing to a negative customer experience.
KM
KENZIE MAHAN
2 days ago
4.0
Had to grab some!! We don't have one ...
TP
Tina Pruitt
4 days ago
3.0
This place never gets my order right. The workers are not very nice. They act like you're a bother to them. I like the food if they would ever get it right I would be greatful.
ES
Eysa Al Shami
Nov 14, 2025
1.0
Terrible employee attitude at the drive-thru. I asked the employee with the braids multiple times about my order and she ignored my question.
The only reason i was asking because i have dietary restrictions and last time i went there, they messed up my order.
When she decided to respond she had an attitude like i was bothering her.
JL
Jim Long
Nov 5, 2025
1.0
So I walked up to the walk up window and and tried to order a vanilla ice cream cone in a cup and what the women handed me was a cup half full with no cone and when I tried to correct my order she said in a loud hateful manner was " I said we don't have no chocolate bro" and then threw my vanilla ice cream half full in a cup with no cone out the walk up window on the ground and then slammed the slide window shut and left me no chance to get my order corrected.
No one deserves this kind of treatment when trying to order a vanilla cone in a cup,,
I ask of this company for the Regional Director to get involved to set fourth training to correspond in a respectful manner.
This happened at.--------- 11-05-25 5:35pm
AB
Angela B
Oct 29, 2025
4.0
Delicious funnel fries and mozzarella sticks! Customer service is lacking but food was delicious
What are the regular operating hours for Rally's at 2807 South Jefferson?
Rally's is open from 10:00 AM to 2:00 AM Monday through Thursday, 10:00 AM to 3:00 AM on Friday and Saturday, and 10:00 AM to 2:00 AM on Sunday.
Does Rally's offer drive-thru service?
Yes, Rally's provides drive-thru services for quick and convenient ordering.
Can I order delivery from Rally's online?
Yes, you can place a delivery order online via https://order.checkersandrallys.com/menu/8139-south-jefferson.
What types of payment does Rally's accept?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What are some of the signature menu items at Rally's?
Popular specialties include the Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
Is there an online menu available for Rally's?
Yes, the full menu can be viewed online at https://www.checkersandrallys.com/food/.
What is the dress code when visiting Rally's?
The attire at Rally's is casual, making it comfortable for all guests.
Where is Rally's located?
Rally's is located at 2807 South Jefferson, St. Louis, MO 63118, USA.
What nearby entertainment options can I visit before or after dining at Rally's?
Nearby entertainment includes The French One Cinema drive-in theater, JAJ2MUSIC venue, and Fly North Theatricals for live performances, providing fun activities surrounding your visit.
Are there any nearby food and drink options close to Rally's?
Yes, nearby food and drink options include KFC for chicken, Small Change STL and Miracle STL for cocktails and bars, and Lee's Famous Recipe Chicken for more American fast food choices.