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Jimmy John's

3.5
(237 reviews)
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Business Details

508 Pine St., St. Louis, MO
63101, United States
(314) 571-9716
https://locations.jimmyjohns.com/mo/st-louis/sandwiches-4303.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
508 Pine St., St. Louis, MO
63101, United States

Hours

Reviews

3.5
237 reviews
5 stars
84
4 stars
61
3 stars
28
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times for delivery.

Food Quality

While some customers enjoyed the food, others complained about stale bread, incorrect sandwich preparation, and overall dissatisfaction with the quality.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Staff Friendliness

Despite service issues, many customers noted that the staff was friendly and helpful.

Inconsistent Experience

Customers experienced a wide range of satisfaction levels, with some praising the location while others expressed frustration with repeated problems.
  • MJ
    Mark Jurrens
    Feb 18, 2026
    2.0
    I ordered the Tuna Club, but they should label it the Lettuce Club, "tuna flavored" bread sandwich. Definitely no value for the money to be found here. That's what I get for trying to be somewhat healthy...
  • BJ
    Brittany “Brat” Johnson
    Feb 4, 2026
    1.0
    I could not find the darn store!!
  • CC
    Craig Cunningham
    Dec 7, 2025
    4.0
    It's Jimmy John's you get exactly what you expect
  • AC
    Andrew Cabaj
    Dec 3, 2025
    5.0
    Always good. Never had a bad experience. Staff is so fast I haven't really gotten a chance to know them but they seem very friendly and conscientious. I think the 3.5 stars is more indicative of the fact that they work next to 'high-powered' lawfirms and corporate offices. I would assume the attorneys and other office workers may be more critical than they should be. As a downtown regular (and as someone who can be hard on restaurants when warranted), I'd say that score is misleading and worth disregarding honestly. This place is great.
  • SM
    Sarah Marley
    Nov 4, 2025
    5.0
    Everyone was really friendly, and the food was great!
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