Jimmy John's

3.5
236 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
508 Pine St., St. Louis, MO
63101, United States

Hours

Reviews

3.5
236 reviews
5 stars
84
4 stars
61
3 stars
28
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times for orders.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders and poor sandwich preparation.

Cleanliness

Several reviews highlighted issues with cleanliness in the restaurant and bathrooms.

Staff Friendliness

Despite some negative experiences, many customers praised the friendliness of the staff.
  • CC
    Craig Cunningham
    Dec 7, 2025
    4.0
    It's Jimmy John's you get exactly what you expect
  • AC
    Andrew Cabaj
    Dec 3, 2025
    5.0
    Always good. Never had a bad experience. Staff is so fast I haven't really gotten a chance to know them but they seem very friendly and conscientious. I think the 3.5 stars is more indicative of the fact that they work next to 'high-powered' lawfirms and corporate offices. I would assume the attorneys and other office workers may be more critical than they should be. As a downtown regular (and as someone who can be hard on restaurants when warranted), I'd say that score is misleading and worth disregarding honestly. This place is great.
  • SM
    Sarah Marley
    Nov 4, 2025
    5.0
    Everyone was really friendly, and the food was great!
  • JL
    JC Lawery
    Oct 20, 2025
    1.0
    Well it's about 6:46 p.m. today and I had an Uber East delivery instead of coming to the door at this location they ignored me and when I called I guess he was the manager he told me they were closed and hung up the phone, The rudeness is an acceptable for a company that prides itself on being relatable to every guest.
  • KG
    Kevin Gilbert
    Aug 13, 2025
    1.0
    I was just served the worst sandwich of my life. The bread was hard as a rock and the sandwich was made horrible. -10/10! I would never recommend! 🤬