Jimmy John's

3.4
216 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5720 Oakland Ave, St. Louis, MO
63110, United States

Hours

Reviews

3.4
216 reviews
5 stars
87
4 stars
41
3 stars
15
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the sandwiches, many complained about incorrect orders, soggy ingredients, and overall food quality.

Delivery Problems

Delivery times were frequently criticized for being excessively long, with many customers experiencing delays and missing items.

Staff Friendliness

Some reviews noted friendly staff, but this was inconsistent, with many customers reporting rude or unhelpful interactions.

Location Challenges

Customers mentioned issues with the location, including cramped parking and difficulty accessing the store.
  • RR
    Rosssk8ing
    Dec 26, 2025
    5.0
    In terms of the food, if you like Jimmy Johns sandwiches, then you'll be satisfied. The quality of the sandwiches is consistent. I wanted to shout out to the workers at this Jimmy Johns, they are super polite, welcoming, and get you your order fast. I live nearby so I go here quite a bit and they have some of the best customer service of any fast food restaurant I've been to.
  • MM
    Max
    Dec 12, 2025
    3.0
    Very little turkey on my $10 beach club sandwich. Theres no way this is 900 calories.
  • ES
    Eddie Smith
    Sep 19, 2025
    1.0
    This is my first & last time to do business at Jimmy John's. I gave concise instructions on what I wanted on my sandwich. I ordered a Turkey Tom with mustard, onions, tomatoes & Jimmy peppers. No lettuce, no mayo. I got a sandwich loaded with mayo, a trace of mustard and loaded with lettuce. If I wasn't already hungry I would have simply trashed it. The French Bread was even difficult to tear with your hands much less with your teeth. Totally disappointed to the point of infuriated. I'll never be back. Incompetent staff will be your downfall Jimmy John's.
  • VK
    Valerie Kelsey
    Sep 4, 2025
    5.0
    I pick up lunch here during work some times. Lately my order has always been ready when I get there and the staff is very friendly. Food is tasty!!! The parking lot is a bit cramped and annoying to navigate. It's always packed at lunch time. Just fyi
  • RM
    Raychell M
    Aug 29, 2025
    5.0
    Left one location with bad service and came straight to this location with amazing service! Thanks to the team members at this location for providing great service and good food! First time at this location and will definitely be back!