Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and incompetence.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong sandwich preparations.
Delivery Speed
Numerous customers expressed frustration with slow delivery times, often taking over an hour for orders that should be quick.
Food Quality
While some customers enjoyed the sandwiches, others complained about poor quality, including stale bread and soggy ingredients.
RR
Rosssk8ing
Dec 26, 2025
5.0
In terms of the food, if you like Jimmy Johns sandwiches, then you'll be satisfied. The quality of the sandwiches is consistent. I wanted to shout out to the workers at this Jimmy Johns, they are super polite, welcoming, and get you your order fast. I live nearby so I go here quite a bit and they have some of the best customer service of any fast food restaurant I've been to.
MM
Max
Dec 12, 2025
3.0
Very little turkey on my $10 beach club sandwich. Theres no way this is 900 calories.
ES
Eddie Smith
Sep 19, 2025
1.0
This is my first & last time to do business at Jimmy John's. I gave concise instructions on what I wanted on my sandwich. I ordered a Turkey Tom with mustard, onions, tomatoes & Jimmy peppers. No lettuce, no mayo.
I got a sandwich loaded with mayo, a trace of mustard and loaded with lettuce. If I wasn't already hungry I would have simply trashed it. The French Bread was even difficult to tear with your hands much less with your teeth. Totally disappointed to the point of infuriated. I'll never be back. Incompetent staff will be your downfall Jimmy John's.
VK
Valerie Kelsey
Sep 4, 2025
5.0
I pick up lunch here during work some times. Lately my order has always been ready when I get there and the staff is very friendly. Food is tasty!!!
The parking lot is a bit cramped and annoying to navigate. It's always packed at lunch time. Just fyi
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Ron Roberts
Jan 25, 2022
5.0
Great staff.. Sandwich was phenomenal.. Ali's a great guy..