Jimmy John's

3.9
208 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5445 Telegraph Rd, St. Louis, MO
63129, United States

Hours

Reviews

3.9
208 reviews
5 stars
117
4 stars
35
3 stars
16
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and accommodating, others are criticized for being rude and unhelpful.

Food Quality

Many customers express dissatisfaction with the quality and portion sizes of the sandwiches, noting issues like stale bread and insufficient meat.

Speed of Service

The location is frequently noted for its fast service, although there are complaints about delays in delivery and order accuracy.

Cleanliness

Several reviews mention cleanliness issues, with some customers reporting unsanitary conditions in the restaurant.
  • BD
    Brendan Dwyer
    Dec 9, 2025
    1.0
    Asked for “extra kicking ranch” on my sandwich and the sandwich was literally dryer than the Sahara dessert. I continue to give this jimmy johns a chance because it’s close and convenient but the workers clearly don’t even try to read a ticket.
  • CC
    Chef
    Oct 27, 2025
    5.0
    The girls working tonight are super friendly and great customer service! I hope that management recognizes their hard work 😁
  • JV
    Jenna Voyles
    Oct 20, 2025
    5.0
    The manager Amy made my sandwich and was so kind about accommodating my gluten allergy, I could taste the love she put into it she jimmied my John so good. Will be back!
  • CP
    Cobi Page
    Sep 22, 2025
    5.0
    Amy and Lydia were so amazing 10 out of 10 highly recommend dynamic duo
  • ZW
    Zach Walsh
    Sep 10, 2025
    1.0
    Manager Stewart doesn't belong in customer service or any thing related with serving people. Worst jimmy John's I have ever dealt with