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Jimmy John's

3.2
(388 reviews)

Business Details

3822 Laclede Avenue, St. Louis, MO
63108, United States
(314) 531-8500

About

Sandwich Restaurant

Location

Jimmy John's
3822 Laclede Avenue, St. Louis, MO
63108, United States

Hours

Reviews

3.2
388 reviews
5 stars
139
4 stars
62
3 stars
32
2 stars
34
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness and Professionalism

Several reviews mentioned unprofessional behavior from staff, including inappropriate attire and unsanitary conditions.

Food Quality

While some customers enjoyed the sandwiches, others noted inconsistencies in food preparation and quality.
  • EB
    Emily Baumann
    Feb 14, 2026
    1.0
    There was a curly black hair in my food. I have straight blond hair. Disgusting.
  • TH
    Tyronda Hayes
    Jan 20, 2026
    2.0
    They clearly do not read orders and Its annoying. It also does not help that the manager is so nonchalant about anything you say. I'm not sure what happened at this location, but they have gone all the way down to not even caring anymore.
  • DS
    Dia Spruiel
    Oct 14, 2025
    2.0
    It's like they're going out of business, Lights off, 2 workers in the store. Not welcoming.
  • BK
    Brooks Klefstad
    Sep 23, 2025
    1.0
    This place has the worst service. I watched her go on her phone and then make my sandwich with no glove change
  • HS
    Hannah Soltys
    Feb 8, 2014
    1.0
    Literally never go or order from this jimmy johns. I've never waited less than an hour for delivery and I've never ordered from somewhere that was more than a mile away. Also, the last time I went into the store they charged me for two sandwiches, (i only ordered one) and then only gave me one sandwich as well. Luckily I realized it and they gave me my money back but really, that should never happen.

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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