Brand Certified
Five Guys
4.2(1485 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
790 North New Ballas Road, St. Louis, MO
63141, United States
Certified by Five Guys • Feb 22, 2026
(314) 997-6700
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/790-north-new-ballas-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 790 North New Ballas Road in St. Louis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
1,485 reviews
5 stars
817
4 stars
363
3 stars
151
2 stars
54
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they were delicious and fresh, though some found the fries too salty or soggy.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified by the quality of the food.
Service Experience
While some customers reported friendly and quick service, others experienced issues with order accuracy and staff attitude.
Atmosphere
Several reviews mentioned the loud music, which made it difficult for customers to converse, negatively impacting their dining experience.
Cleanliness
Feedback on cleanliness was mixed, with some noting that the restaurant was clean while others found tables dirty.
- CHCollin HenryFeb 14, 20261.0Nothing better than paying 25 dollars for cold shitty food. If I wanted cold I’d move to Antarctica. Walked in and told them I was here to pick up. They prepared the food, yet forgot the most important part. TELLING THE CUSTOMER THEIR ORDER IS READY. My food sat there for 15 minutes, and the staff had the gall to blame it on me. They announced other customers order, but no mine just went on the shelf. “How am I supposed to know you’re here if you’re not at the counter?” How about I already let you all know I was here, your coworker gave me the cup after I let them know my name for the order. No apology, no attempt to rectify. Garbage location. Whoever owns this franchise location should really consider performing an audit on their staff, including management. These things happen due to top down issues. Will be disputing this charge as I don’t even want to deal with your garbage staff any further.
- EWEric WeischedelFeb 6, 20265.0Elite fast food
- MZMark ZemanFeb 1, 20263.0The burgers was good, but two things. First, price. A burger, fries and drink are $20 -- at a counter service place. You won't pay that at a sit-down restaurant. Plus when you pay they swivel the screen for a tip (again, for being a cashier while you get your own drink and bus your own table). If you feel the burger is worth that much more, have at it. Second, cleanliness. I approached 4 tables before funding one that didn't have crumbs and food on it, and the floor hadn't been swept, so little bits everywhere. One could argue that they provide free peanuts (in the shell), so it's hard to keep it clean. But I say ehhh you have people cracking peanut shells, you should double up on sweeping.
- CDCam DorsmanJan 26, 20265.0My favorite spot to get a good burger 🍔
- DBDebora BivensJan 15, 20265.0The burger was awesome. The fries, well you know, they were fantastic! Good crew working. Very friendly.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 790 North New Ballas Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in St. Louis?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and from 11:00 AM to 10:00 PM Thursday through Saturday.
Can I get delivery from this Five Guys location?
Yes, Five Guys offers delivery with varying hours from 11:00 AM to 8:30 PM on most days and extended to 9:30 PM on Thursday through Saturday.
Does this Five Guys offer in-store pickup?
Yes, in-store pickup is available at this location.
How can I order Five Guys from this St. Louis location online?
You can order online at https://order.fiveguys.com/location/creve-coeur/menu or use the Five Guys app available on Apple App Store and Google Play.
Is Five Guys at 790 North New Ballas Road wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
What are some notable nearby places to Five Guys at 790 North New Ballas Road?
Nearby places include Mary Cates Salon, Creve Coeur Plaza shopping center, Dairy Queen ice cream shop, and several hair salons such as Be YOUnique Hair Salon and Sola Salon Studios.
Can I visit other dining options near Five Guys on North New Ballas Road?
Yes, Subway sandwich shop, Dairy Queen ice cream shop, and Qdoba Mexican restaurant are nearby if you want other food choices.
Are there wellness and beauty services near the St. Louis Five Guys?
Yes, several beauty salons like Mallia Color & Design Studio, Deja Vu Salon, and Meraki as well as health care centers like Everside Health SSM Health DirectCare Creve Coeur are close by.
Does Five Guys in Creve Coeur offer options for people with gluten restrictions?
Five Guys offers sandwiches without buns and has wrap or bowl options; however, buns, hot dogs, and certain condiments contain gluten. There is a risk of cross-contamination, so review their allergen chart for details.
Brand Certified Facts from Five Guys
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