Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 790 North New Ballas Road in St. Louis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being delicious and fresh, although some found the fries too salty or soggy.
Service Experience
While many reviews highlighted friendly and quick service, there were notable complaints about rude staff and poor customer service in some instances.
Pricing Concerns
A significant number of customers expressed dissatisfaction with the high prices, often feeling that the cost did not match the value received.
Atmosphere Issues
Several reviews mentioned the music being excessively loud, making it difficult to converse, which negatively impacted the dining experience.
RD
Robert Domiano
4 days ago
3.0
Decent food but occasionally has order issues.
HU
Hasan Unal
Dec 31, 2025
5.0
Güzel birrestorat kahvaltıda veriyor
RR
razorwheels2
Dec 22, 2025
5.0
The manager had a super positive attitude and was really nice. The fries were good, not the best we’ve had but still great.
BJ
Brady Jenkins
Dec 20, 2025
5.0
The workers have everything in check, the place is cleaned thoroughly and the food was great 10/10 would go again
RS
Ron Sanders
Nov 30, 2025
5.0
I was traveling home from a weekend at a show and needed something to eat. I'd already had a burger today, but I was really in the mood for fries. (McD's wasn't acceptable) This place hit just right. Small bacon cheeseburger and fries. Burger done right, fries crispy and fresh.
While eating those most excellent fries, the music hits me. It's odd, not mainstream or elevator, but upbeat and just fitting the vibe of this place. I slowed down and enjoyed that good food, just relaxing.
What a great place to stop at 3pm on a Sunday. The staff were right there in all of their excellence. Where's the 6th star on the rating?
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 790 North New Ballas Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in St. Louis?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and from 11:00 AM to 10:00 PM Thursday through Saturday.
Can I get delivery from this Five Guys location?
Yes, Five Guys offers delivery with varying hours from 11:00 AM to 8:30 PM on most days and extended to 9:30 PM on Thursday through Saturday.
Does this Five Guys offer in-store pickup?
Yes, in-store pickup is available at this location.
How can I order Five Guys from this St. Louis location online?
You can order online at https://order.fiveguys.com/location/creve-coeur/menu or use the Five Guys app available on Apple App Store and Google Play.
Is Five Guys at 790 North New Ballas Road wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
What are some notable nearby places to Five Guys at 790 North New Ballas Road?
Nearby places include Mary Cates Salon, Creve Coeur Plaza shopping center, Dairy Queen ice cream shop, and several hair salons such as Be YOUnique Hair Salon and Sola Salon Studios.
Can I visit other dining options near Five Guys on North New Ballas Road?
Yes, Subway sandwich shop, Dairy Queen ice cream shop, and Qdoba Mexican restaurant are nearby if you want other food choices.
Are there wellness and beauty services near the St. Louis Five Guys?
Yes, several beauty salons like Mallia Color & Design Studio, Deja Vu Salon, and Meraki as well as health care centers like Everside Health SSM Health DirectCare Creve Coeur are close by.
Does Five Guys in Creve Coeur offer options for people with gluten restrictions?
Five Guys offers sandwiches without buns and has wrap or bowl options; however, buns, hot dogs, and certain condiments contain gluten. There is a risk of cross-contamination, so review their allergen chart for details.