Domino's Pizza

2.5
435 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in St. Louis? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1613 S 9th Street .

Location

Domino's Pizza
1613 S 9th Street, St. Louis, MO
63104, United States

Hours

Reviews

2.5
435 reviews
5 stars
117
4 stars
36
3 stars
21
2 stars
22
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and unresponsive phone lines.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about incorrect toppings and unsanitary conditions.

Delivery Problems

Frequent issues with delivery, including orders marked as delivered but never received, and drivers leaving food unattended.

Positive Experiences

A few customers had positive experiences with friendly staff and timely service, but these were overshadowed by the majority of negative feedback.

Management Concerns

Several reviews suggested a need for better management and staffing, citing mismanagement and lack of accountability.
  • KD
    Kecia Dotson
    Nov 6, 2025
    1.0
    On 10/26/2025 We had to leave Creepy world event due to the rain the attractions were under water, and we were directed to come back later or transfer our tickets to the Darkness Haunted House. We arrived around 8:05pm and got back to my vehicle around 9:01pm. As we're walking back to my car, I can see that it is on a tow truck. The guy from the J. Combs Towing company was very rude and aggressive, along with the lady that worked at the Dominos. I had parked on the side of the street that belonged to Dominos customers only. However, I along with four other participants did not see the sign. Not only do I have a double stigmatism in both of my eyes, but it was also dark, raining, and more importantly the sign for Dominos customer parking only. was obscured with a black spider web across the top, part of Halloween decor, it was low to the ground, with a bush or some type of greenery at the bottom. Basically, not clear and visible for the eye to see. Within that short hour, they had already removed two vehicles and had mine on the tow truck. I pleaded that I did not see the sign and was consistently antagonized by the lady Dominos worker. She came outside three separate times to antagonize me about parking there. Worst experience I’ve had with any individual. She kept implying that I wasn’t telling the truth about not seeing the song. The strange thing about this encounter, is that I had to pay the $400 charge, but the guy for J. Combs Towing company had me cash app a guy name Spencer who worked for Dominos as well. Instead of un-hooking my vehicle so that the children I had with me could get in the car and not continue to get rained on. He made me wait to un-hook my car after he was finish with uploading my receipt. Then left my car in the middle of the street, to where another customer made a comment about it. Endangering my daughter, my niece and her friend. On the receipt it states $200 for a boot fee, but the sign states $400 for a boot fee and that is what I was charged. These people in question are preying on people to make this mistake, to simply feed their pockets. I'm not from here and never go down there, so I wasn't familiar with the area at all.
  • AC
    Angela Clark
    Oct 31, 2025
    3.0
    I asked for square cut pizza I got regular cut pizza. The estimator is a joke. My food wasn't ready I waited an additional 20 minutes. The only thing that saved the day the pizza was good. They didn't offer a drink . Make it right my foot that's a joke !!! When they saw me turn around and come back in they knew they didn't square cut my pizza all i got was oh sorry..
  • JC
    Jefferson Canseco
    Oct 28, 2025
    1.0
    La orden que hice nunca me llego, tuve que hacer un reclamo, todavia me vinieron a dejar otra pizza bien fría y las alitas todas quemadas muy mal servicio
  • JH
    Jeremy Hammond
    Oct 19, 2025
    1.0
    Surreal experience! The Dominoes app gladly took my money and said this order was placed. An hour later the app still says Raneisha is preparing my order so i give them a call. “We’re closed!” The man says. When i ask why the app took my order he says “iunno” and hangs up. All you can do is laugh i guess!
  • LS
    Lindsey Sartin
    Oct 10, 2025
    1.0
    Do not even bother giving them your money! I called after waiting 1 hour 20 mins for my order to check on the status. I was perfectly polite on the phone, and I was met with disdain and an explanation that they only had one drive. She told me it would be an additional 20-30 mins so I accepted, and hung up the call. She called me back asking, “was you the one who called about delivery instructions?” I said, “I called to check on the status of my order, yes”, she then told me my delivery instructions—which were simply “take the stairs around back to get the the apartments since there’s no building entry” were too specific and the driver “ain’t gonna do all that for security reasons”. I just asked her to cancel the order, which is I think what her objective. Don’t even bother. I’m not even sure how this location is still in business as I’ve had many experiences like this one.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in St. Louis offer?

Domino's Pizza offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, along with other dishes like mac and cheese, salads, pasta, and chicken wings.

What are the delivery and takeout hours for Domino's Pizza at 1613 S 9th Street?

Domino's Pizza is open for delivery and takeout from 10:30 AM to midnight Sunday through Thursday, and until 1 AM on Friday and Saturday.