Buffalo Wild Wings

4.0
1743 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
570 S County Center Way, St. Louis, MO
63129, United States

Hours

Reviews

4.0
1,743 reviews
5 stars
1,003
4 stars
272
3 stars
172
2 stars
98
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and mistakes with orders.

Food Quality

Customers frequently reported issues with food temperature, incorrect orders, and overall dissatisfaction with the food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and sticky tables.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive dining experiences.

Management Issues

There were complaints about management's handling of staffing and customer service, contributing to overall dissatisfaction.
  • DH
    Dillon House
    Nov 15, 2025
    5.0
    Never sat down to eat at this location, food is always wonderful
  • WH
    William Holzem
    Nov 7, 2025
    4.0
    The wings were very good and the service was ok. Our waitress was sick though and was not wearing a mask. She even told us she had been sick for a few days now. If you serve food and are sick you should stay home or at least have sense enough to wear a mask.
  • JB
    Johnny Busch
    Nov 5, 2025
    5.0
    I have not been back to BBW in over 8 years because of a bad experience. This time it was great!
  • NM
    Noah Martin
    Oct 23, 2025
    2.0
    Really wanted to be able to leave a better review. I've lived in the area for a little over a year and just tried this place for the first time. Ordered carryout for my wife and I. Picked it up, got home, and realized we were missing the spicy dippers that were supposed to come with it along with the sauces. Called them and told them what happened and that I'd be by to pick them up. Not sure how to describe it but the gal seemed pretty apathetic and there wasn't an apology for the order being messed up. Didn't take offense, but ultimately this should have been my indicator that this place maybe has its struggles. When I got there, I told them who I was and what had happened. First, they almost gave me someone else's order with a decent amount of food. I had the sense to check and gave it back. Then, they gave me my replacement. I half checked but the bag was pretty tight but looking in, I could see it's the dippers. We'll, I get home and there weren't any sauces in the box either. I had a feeling something was probably off at the building, but at this point I felt like I'd given them plenty of chances to make it right. Maybe the gals up front were having a tough day, but it really just didn't seem like they cared enough to do things right. I'll probably make this my first and last visit.
  • AH
    Aliyah Horne
    Oct 18, 2025
    1.0
    Rude service from the guy with glasses that works the front counter

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in St. Louis specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in St. Louis?

It is located at 570 S County Center Way, St. Louis, MO 63129, USA.