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Arby's

3.9
(847 reviews)
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Business Details

3973 Lemay Ferry Rd, St. Louis, MO
63125, United States
(314) 487-4700
http://www.arbys.com/locations/us/mo/st--louis/3973-lemay-ferry-rd/store-581
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3973 Lemay Ferry Rd, St. Louis, MO
63125, United States

Hours

Reviews

3.9
847 reviews
5 stars
366
4 stars
212
3 stars
131
2 stars
53
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and curly fries, but there were complaints about cold food and missing ingredients.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, particularly in the drive-thru.

Customer Experience

While some customers praised the friendly staff, others reported negative experiences due to long wait times and poor communication.

Management Concerns

Several reviews pointed out issues with management, including inconsistent opening hours and staff shortages.
  • CL
    Cheryl Lucas
    Jan 29, 2026
    5.0
    Good food good people
  • CE
    Cedric Ed
    Jan 25, 2026
    5.0
    Good customer service , food always fresh
  • AM
    Angela Mcdonald
    Jan 6, 2026
    5.0
    Mr. John was a big help and kind also. Food was great.
  • JC
    John Coleman
    Dec 30, 2025
    4.0
    Nice people
  • DD
    Dave Dewitt
    Dec 18, 2025
    1.0
    Why the hell don't you guys give out the condiments requested? Every time I order door dash I don't get Arby's sauce even though I specifically ordered it! I'm getting fed up with the BS! I'm ordering Lions choice from now on!
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Brand Certified Facts from Arby's

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