Brand Certified
Arby's
3.8(939 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
6666 Chippewa Rd, St. Louis, MO
63109, United States
Certified by Arby's • Feb 22, 2026
(314) 353-2800
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/mo/st--louis/6666-chippewa-rd/store-578
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.8
939 reviews
5 stars
387
4 stars
242
3 stars
126
2 stars
73
1 star
111
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, especially when using delivery services.
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers expressing dissatisfaction with staff attitudes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, portion sizes, and food freshness.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with some experiencing long wait times.
Cleanliness
Several reviews noted unsanitary conditions and poor cleanliness in the restaurant.
- VAVicky AlvarezFeb 1, 20261.0Usually this has been a good location but this last time we went it wasn't. Not sure if we will be back or not.
- SHSherry H.Dec 15, 20254.0We have recently discovered the Arby’s App and there are so e great deals on it. I ordered the Brisket sandwich for the first time. I was better than I thought it would be. The disappointment was the Large fries we ordered to split. The container was barely half full. This picture is what it looked like before we took any out. That was hardly worth $3.59. Next time I will know to look in the bag before leaving.
- MWMarquise WhitlockDec 4, 20255.0In and out great service
- 3B314 BossLadyDec 2, 20255.0Great place ,food,and employee's
- JJJNov 21, 20252.0I would highly recommend if you order from this location that you do it in person and NOT use a delivery service so you can check the order accuracy before you leave!! Almost every single time I've ordered through a delivery app (and I've ordered through either DoorDash or Uber Eats at least a dozen times over the past couple years) from this location, something is wrong. I've had the wrong drink size delivered I don't even know how many times, I order 1/2 lb roast beef and they give me a double, I order large fries, get medium (multiple times). I have given this place chance after chance and I'm done after today. Ordered large curly fries...got crinkle fries instead. I guess they don't care about correct items if a delivery driver is picking up because they know if it's wrong, the delivery app will just refund the customer.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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