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McDonald's

3.3
(1963 reviews)

Business Details

3504 N Belt Hwy, St. Joseph, MO
64506, United States
(816) 232-1356
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3504 N Belt Hwy, St. Joseph, MO
64506, United States

Hours

Reviews

3.3
1,963 reviews
5 stars
603
4 stars
380
3 stars
403
2 stars
188
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and rude service, particularly during busy hours.

Food Quality

There were numerous complaints about cold food, incorrect orders, and poor food preparation, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several reviews highlighted dirty dining areas and play places, indicating a need for better maintenance and cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food on certain visits.
  • JW
    Jerzie Winder
    Feb 22, 2026
    1.0
    food was cold
  • CM
    Chandra McCarty
    Feb 17, 2026
    1.0
    I was really disappointed with my experience. There were multiple customers waiting at the counter, and no cashier in sight for over five minutes. No acknowledgment, no “we’ll be right with you,” nothing. We were just standing there waiting to order until I finally had to call out for someone. Customer service matters. Even if you’re busy, acknowledging customers goes a long way. Unfortunately, this visit felt unorganized and poorly managed. I hope they improve their front counter service because this was not a good experience.
  • BM
    Bill Mansfield
    Feb 16, 2026
    2.0
    When we entered, we had to wait a few minutes just to get someone to come to the counter and when we replied we are still deciding, they literally rolled their eyes and huffed. Like they had some place else to be? With that said, he did take the order correct but the end product was nasty. Fries were almost cold and taste old. We ordered them cooked extra crispy. The crew we interacted with at this particular McDonald's needs either a refresher or be taught the art of customer service. I will drive out of my way to go somewhere else next time.
  • JJ
    Jamie Johnson
    Jan 31, 2026
    3.0
    I generally use mobile ordering and pickup at the drive thru. It's just easier plus you can use points in the app. There is almost always some mistake with the order so I usually just go ahead and check everything right there in the line so I don't have to go all the way back around. Maybe I shouldn't do it that way but it's faster in the long run. Nothing worse than cold fries.
  • AJ
    Anthony Jackson
    Jan 28, 2026
    2.0
    Somehow they gave me a spicy mc-chicken instead of a regular one so I tossed it. Waste of three dollars.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3504 N Belt Hwy, St. Joseph, MO?

McDonald's at 3504 N Belt Hwy, St. Joseph, MO, is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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