Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, unresponsive staff, and rude service, particularly during busy hours.
Food Quality
There were numerous complaints about cold food, incorrect orders, and poor food preparation, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Several reviews highlighted dirty dining areas and play places, indicating a need for better maintenance and cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food on certain visits.
JW
Jerzie Winder
Feb 22, 2026
1.0
food was cold
CM
Chandra McCarty
Feb 17, 2026
1.0
I was really disappointed with my experience. There were multiple customers waiting at the counter, and no cashier in sight for over five minutes. No acknowledgment, no “we’ll be right with you,” nothing. We were just standing there waiting to order until I finally had to call out for someone.
Customer service matters. Even if you’re busy, acknowledging customers goes a long way. Unfortunately, this visit felt unorganized and poorly managed. I hope they improve their front counter service because this was not a good experience.
BM
Bill Mansfield
Feb 16, 2026
2.0
When we entered, we had to wait a few minutes just to get someone to come to the counter and when we replied we are still deciding, they literally rolled their eyes and huffed. Like they had some place else to be?
With that said, he did take the order correct but the end product was nasty. Fries were almost cold and taste old. We ordered them cooked extra crispy.
The crew we interacted with at this particular McDonald's needs either a refresher or be taught the art of customer service.
I will drive out of my way to go somewhere else next time.
JJ
Jamie Johnson
Jan 31, 2026
3.0
I generally use mobile ordering and pickup at the drive thru. It's just easier plus you can use points in the app. There is almost always some mistake with the order so I usually just go ahead and check everything right there in the line so I don't have to go all the way back around. Maybe I shouldn't do it that way but it's faster in the long run. Nothing worse than cold fries.
AJ
Anthony Jackson
Jan 28, 2026
2.0
Somehow they gave me a spicy mc-chicken instead of a regular one so I tossed it. Waste of three dollars.
What are the operating hours for McDonald's at 3504 N Belt Hwy, St. Joseph, MO?
McDonald's at 3504 N Belt Hwy, St. Joseph, MO, is open 24 hours every day of the week.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery from this McDonald's?
You can place an order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App on iOS and Android.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru service for customer convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at McDonald's on N Belt Hwy?
Yes, free WiFi is available at this McDonald's location.
Are there any nearby dining options around McDonald's at 3504 N Belt Hwy?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Smoothie King for smoothies, and Pie Five Pizza for pizza and salads, which you might want to visit before or after enjoying McDonald's.
What nearby places can help me find McDonald's on N Belt Hwy?
Nearby notable places include U.S. Dermatology Partners St. Joseph and Balloons D’Lux party supplies, which can help orient you when locating McDonald's.
Are there nearby services for pet care close to McDonald's?
Yes, Fantastic Fido's and PetSmart Dog Training are nearby pet service locations, offering professional care and training near McDonald's.
Does McDonald's offer any rewards or promotions for frequent customers?
Yes, through MyMcDonald's Rewards, you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
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