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Arby's

4.2
(1411 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1604 N Belt Hwy, St. Joseph, MO
64506, United States

Hours

Reviews

4.2
1,411 reviews
5 stars
707
4 stars
414
3 stars
163
2 stars
69
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with complaints about bland flavors, incorrect orders, and poorly assembled sandwiches.

Service Issues

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and slow service times.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with the food and service, highlighting friendly staff and enjoyable meals.
  • DH
    Dorothy Hardin
    Feb 20, 2026
    5.0
    I love the food there! I love Rueben sandwiches and the curly fries.
  • MW
    Martin Wood
    Feb 18, 2026
    1.0
    Been trying not to leave a bad review for this location but tonight was the last straw. Every time we use mobile ordering our orders wrong. In the past something minor like the wrong type of drink or a Fry is missing or something small that we just overlook. To the point where we always want to check the bag while we're there at the drive-thru but they put so many stickers on the bag that the only way you can get into and check is to shred the bag while you're sitting in the drive-thru. I understand the reason for the stickers but if you're not going to get the order right you got to give us access to be able to review it while we're there. Today an entire meal was missing, a drink was wrong, and a fry was missing. And of course we didn't notice until we get all the way home, shred the bag open and then have to drive all the way back. I mean you place an order you expect it to be right and it's absolutely ridiculous that I got to check it every time. It's just easier not to come back. What really ticks me off is how passive and uncaring the staff is when you come back in. "Whoops I'm sorry". I'm just going to have to drive out to the truck stop every time or wait until I'm in the city to get my Arby's fix.
  • PT
    Preslie Todd
    Jan 9, 2026
    1.0
    Website clearly states closes at 11 on Friday and Saturday. Came at 9:30 and a worker came out and very rudely yelled at everyone in the drive thru to leave because they were closed. This Arby’s absolutely sucks.
  • TF
    Teresa Fankhauser
    Jan 3, 2026
    2.0
    The quality of Arby's food has really declined. Rhe roast beef really doesn't have much flavor. Bland is the best wat to describe it. The French Dip sandwich used to be served on a hearty hoagie so it would hold up when dipped in the au jus. Now a hot dog bun is used. The sandwich was truly hust slapped together with no care given to present a tidy appetizing sandwich. I keep trying to find something to like at Arby's but I've giving up. The food is not worth it.
  • FC
    Frank Crowell
    Dec 21, 2025
    1.0
    Went thru drive thru at 8pm ordered waited sat there for 20 minutes line didn’t move drove off! Place sucks staff lazy ended up going too Taco Bell where they know how too serve customers better

Brand Certified Facts from Arby's

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