Arby's

3.7
935 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4601 S Leonard Rd, St. Joseph, MO
64507, United States

Hours

Reviews

3.7
935 reviews
5 stars
380
4 stars
223
3 stars
135
2 stars
69
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with specific complaints about rude staff and unprofessional behavior from management.

Food Quality

Several customers reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory taste.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Speed of Service

Customers frequently noted slow service, particularly during busy times, leading to long wait times.

Mixed Experiences

While some customers had positive experiences with food and service, many others reported significant dissatisfaction.
  • KA
    Karimov Akhmad
    Dec 28, 2025
    1.0
    Play these people he told me open the account point and then make a free sandwich and after opening this account, he told me he’s a system is not work
  • DS
    Dan SW
    Dec 11, 2025
    4.0
    Pretty good
  • TS
    The Barbarian Trucker show
    Dec 5, 2025
    1.0
    They were not open at 6am. The truck stop ran out of straws. I asked nicely for a straw to a lady that was working and she was so rude with her reaponse.. she had to give me 3 reasons why she wasn't going to give me a straw. She handled the situation very poorly and Their was a group of people behind me gasp and couldn't believe how much of a Grinch/scrooge she was acting like. As a frequent customer of this truck stop, I will never, ever! Ever and ever eat at that location ever again and im sure more business was lost by the other folks that listened. All im asking is for people to just be kind and humble during the holidays and something as simple as giving a straw to someone for their drink... have a blessed holiday and be NICE!!
  • RM
    Robert Miller
    Nov 7, 2025
    3.0
    The turkey gobbler sandwich tastes like Thanksgiving puked in a bun I didn't like it at all. I asked to changed my sammich but then said no they'd have to charge me for another one which I understand I guess. I'm a masochist so I eat at Arby's
  • SC
    Staci Crabtree
    Oct 7, 2025
    3.0
    I ordered 6 double roast beef. I only received 4.