Sonic Drive-In

3.5
635 reviews
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Business Details

3851 Elm Street, St. Charles, MO
63301, United States
(636) 925-0044
http://www.sonicdrivein.com/locations/us/mo/st--charles/3851-elm-street/store-5029
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in St. Charles, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3851 Elm Street for the ultimate SONIC experience!

Location

Sonic Drive-In
3851 Elm Street, St. Charles, MO
63301, United States

Hours

Reviews

3.5
635 reviews
5 stars
224
4 stars
152
3 stars
94
2 stars
46
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from employees, leading to a poor customer experience.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and spoiled ingredients.

Facility Condition

The location was described as run down, with broken equipment and a poorly maintained parking lot.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail in food preparation.

Long Wait Times

Customers consistently experienced long wait times for both order taking and food delivery.
  • AC
    AnnaBell Crosson
    4 days ago
    1.0
    Took over 20 minutes for two drinks
  • BC
    Bambie Clark
    Nov 17, 2025
    1.0
    WORST SONIC IN THE WORLD !!!! EMPLOYEES RETURN FROM BREAK without washing their hands. They drop food on the ground and still serve it to customers. I was at the drive thru window and I saw a mixed employee SPITTING in someone’s drinks swirled it and put a lid on it. EMPLOYEES are immensely RUDE . Smoke outside the store. My food was cold after waiting 15 mins for my order to be placed and 20 more mins to receive my food.
  • 3E
    360 Exteriors
    Nov 6, 2025
    1.0
    Absolutely shit service
  • RW
    Rachel Westfall
    Nov 5, 2025
    5.0
    Tater tots never miss. Doesn't matter which one u visit. Yum
  • LB
    lori bell
    Nov 1, 2025
    1.0
    I went to the drive thru and associate was rude with a attitude so I drove off without getting my order on November 1st around 5pm The last 2 times I went there they are always rude
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