Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and poor communication.
Order Accuracy
There are frequent complaints about incorrect orders, with customers receiving wrong items or missing components.
Food Quality
Food quality is inconsistent; while some customers enjoy hot and fresh meals, others report cold food and issues like food poisoning.
AI Ordering Issues
Many customers express frustration with the AI ordering system, citing confusion and errors in their orders.
Staff Recognition
Several reviews highlight specific employees, particularly Janice, for exceptional service, indicating that good staff can positively impact customer experiences.
CG
Clay Gerling
Jan 4, 2026
5.0
We used the ai system in the drive through and ordered in Spanish. It was on point and the fries were amazing 🤩
KD
Kyren Dalton
Jan 2, 2026
1.0
They love letting dashers drive away with free food basically because the dasher don’t confirm the order before they leave
JS
James Somfurd
Dec 30, 2025
1.0
Went here with my brother to get some food for us and our dad we ordered 3 burgers and a chicken sandwhich along with 4 drinks and 4 medium fries guy working the window hand us 3 drinks and my brother corrects them and they give us our drinks we then get our food and get home we then open the bag containing 3 burgers and a fish sandwhich? Along with 1 small fry .Horrible experience
ME
my dogs like boiled eggs
Dec 24, 2025
5.0
This is the BEST Rally's in STL. Always good food and friendly staff. I just ordered from a.i for the first time and I was worried it didn't get my order right. The dude at the window didn't mind checking for me and surprisingly, the computer got it right.
MS
Mia Sexy
Dec 16, 2025
2.0
I've had better burgers elsewhere. They're also not really hiring. So be careful
What are the regular opening hours of Rally's at 826 1st Capital Drive?
Rally's is open from 10:00 AM to 1:00 AM Monday through Thursday, 10:00 AM to 3:00 AM on Friday and Saturday, and 10:00 AM to 1:00 AM on Sunday.
Does Rally's offer delivery options for customers?
Yes, customers can order delivery through https://order.checkersandrallys.com/menu/8137-st-charles or via DoorDash.
Is there a drive-thru available at Rally's?
Yes, Rally's offers drive-thru service for convenient food pickup.
What types of meals does Rally's serve?
Rally's serves lunch, dinner, and late-night meals.
What payment methods are accepted at Rally's?
Rally's accepts American Express, MasterCard, Visa, cash, and checks.
What is the dress code when visiting Rally's?
The attire is casual at Rally's, making it comfortable for all guests.
What are some of Rally's specialty menu items?
Popular items include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What nearby places can I visit after dining at Rally's?
After dining at Rally's, you might visit Miss Aimee B's Tea Room & The Upstairs Market Place for tea or The Prickly Pear Boutique for shopping nearby.
Is there medical service located near Rally's?
Yes, Eden Health hospital is nearby if you need professional medical services.
How can I find Rally's if I am using public transportation or visiting nearby businesses?
Rally's is located at 826 1st Capital Drive in St. Charles, MO, near landmarks such as Nationwide Mutual Insurance Company and Sunrise Moving and Packing, making it easy to find when visiting or commuting in the area.