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Jimmy John's

3.7
(151 reviews)

Business Details

3754 Elm St, St. Charles, MO
63303, United States
(636) 724-3100

About

Sandwich Restaurant

Location

Jimmy John's
3754 Elm St, St. Charles, MO
63303, United States

Hours

Reviews

3.7
151 reviews
5 stars
76
4 stars
23
3 stars
12
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted that the delivery service was slow, often taking over an hour, which contradicts the advertised 'freaky fast' promise.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about stale bread, uncooked bacon, and incorrect orders.

Customer Service

Mixed reviews on staff friendliness; some customers reported excellent service while others experienced rude or inattentive employees.

Cleanliness

The store was generally described as clean, but there were reports of unsanitary conditions regarding food handling and drink cleanliness.
  • SA
    Sally Ann
    5 days ago
    3.0
    Drive thru was always good!! Last week ordered Turkey Tom but got some ham and cheese sandwich in error.Today ordered Turkey Tom with extra lettuce got hardly any lettuce. Not sure why this is suddenly happening!!! Not happy & hope it gets fixed !!!!!!!
  • AK
    Anthony Kitchen
    Feb 24, 2026
    5.0
    Quick and accurate meal!
  • FF
    Fred Flintstone
    Jan 6, 2026
    5.0
    Best Jimmy John’s on the planet, always freaky fast, everytime i come in i’m greeted immediately. There is not a single thing they could do better there. The people are what make the business and they are amazing. I love Jimmy. Try the chicken bacon ranch, I’ve had it 10 times in the last 3 weeks and it gets better everytime
  • DW
    David Weyburn
    Jan 5, 2026
    1.0
    So I love jimmy John’s but the elm st Location can not seem to make a delivery to my house my family and I have ordered food from them two times I live 5 minutes away from there store front but 45 minutes later on there app says delivered but no food call them to fix it instead I get a refund hope everyone else has better luck I will not order from this location again
  • KZ
    Kevin Zelle
    Dec 8, 2025
    1.0
    I ordered a sandwich for delivery. The store used Uber eats to deliver instead of their own driver and my wait time got bumped up to an hour and a half. This location is usually very fast and reliable but this was really disappointing.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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