Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1520 S. Fifth St. in St. Charles is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
997 reviews
5 stars
603
4 stars
210
3 stars
93
2 stars
38
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, with many highlighting the quality of ingredients.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing long wait times and poor customer interactions.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food.
Staff Friendliness
While some reviews mentioned friendly and helpful staff, others reported negative experiences with certain employees.
Cleanliness and Atmosphere
The restaurant was often described as clean, but some customers found the music too loud, affecting their dining experience.
- RBRodney BrockhoffOct 30, 20255.0Great food and service
- GFGeorge FettersOct 28, 20255.0Get the spicy fries. They are so good!
- DDDennis DubitskyOct 28, 20255.0great staff. fresh food. decent prices
- JSjay scherderOct 10, 20255.0These are the nicest staff members I've encountered in a while...and I don't just mean "for a chain restaurant."
- GMGina McGeeSep 21, 20254.0Food was good. Rated service a 4 because it took quite some time to get our order.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1520 S. Fifth St. in St. Charles accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys in St. Charles?
Five Guys is open from 11:00 AM to 9:00 PM Monday through Wednesday and Sunday, and until 10:00 PM Thursday through Saturday.
Does Five Guys offer delivery and in-store pickup?
Yes, Five Guys offers both delivery and in-store pickup services.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger with over 250,000 combinations and choose from more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys St. Charles?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free options or alternatives?
While buns and some condiments contain gluten, sandwiches can be ordered without buns via wraps or bowls. Cross-contamination risk exists, so reviewing allergen information is recommended.
Is the Five Guys veggie sandwich a patty or a combination of vegetables?
The veggie sandwich is not a patty; it consists of a mix of peppers, onions, mushrooms, and optional cheese.
Where can I find frozen yogurt near Five Guys?
U-Swirl, a frozen yoghurt shop, is located near Five Guys in St. Charles, making it a great spot for dessert after your meal.
What nearby entertainment options are available around Five Guys St. Charles?
You can visit the St. Charles Funny Bone or Funny Bone comedy clubs nearby for entertainment before or after your meal at Five Guys.
Are there other dining options near Five Guys in St. Charles for different cuisines?
Yes, nearby restaurants include Dewey's Pizza for Italian, Wasabi Sushi Bar for Japanese cuisine, and Tucanos Brazilian Grill for Brazilian dishes.