Papa Johns Pizza

Reviews

• AB

  Alexander Brockman

  Apr 11, 2026
  1.0
  Manager discriminated against me for having a service animal. I am disabled and have a service animal (that I have an ESA letter for) and the manager got angry at me then said that my dog can't be in the restaurant. I responded by saying that my dog is my emotional support animal (helps me with depression and a whole heap of problems) and even told him that I can show him proof which he ignored. After he took my order, he told me to take my animal outside even though, according to the ADA, I'm allowed to bring her (my dog) with me into restaurants. I waited outside and when he went out to give me my order, he rudely shoved it in my hand. After I reported what happened, he lied about me receiving an apology. If you are disabled, don't let scumbags like this push you around. I don't even want to know what he'll say to someone in a wheelchair with a service animal. If you think I'm lying, bring your service animal to this location. I'm considering contacting a news outlet to make this incident public. The manager needs to be terminated before he makes someone with an anxiety disorder have a panic attack. Edit: It would seem that William (manager) has a history of unprofessionalism and I think the only way to get Papa John's to fire him is via legal action (discriminating against the disabled). Please contact any type of lawfirm with William's behavior documented to see if you can take legal action (emotional distress, discrimination) since Papa John's doesn't want to fire someone this aggressive even though it's bad for business.
• AS

  Alysia Smith

  Mar 22, 2026
  5.0
  Best pizza place in Springfield for sure.
• TA

  Tranquility Atkisson

  Mar 20, 2026
  1.0
  I tried to order some pizza here and the manager was very rude, he rushed me and wouldn't take my order after I told him that the price didnt match what it said it would be online. Im so mad I've been crying. Worst service ever
• TT

  Tazer Tawnie

  Mar 15, 2026
  5.0
  The Assistant manager was very professional, had an amazing attitude, the food was amazing, 10/10....
• JB

  James Bosko

  Mar 10, 2026
  1.0
  Good luck with the guy that is making the pies at the time I posted this thing he's got a nasty attitude and he's obviously having a panic attack

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