Wingstop

3.6
1016 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Springfield Battlefield. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
303C E Battlefield Rd, Springfield, MO
65807, United States

Hours

Reviews

3.6
1,016 reviews
5 stars
459
4 stars
181
3 stars
90
2 stars
59
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kathy and other staff members received praise for their friendliness and helpfulness, but many customers reported poor service and unprofessional behavior from some employees.

Wait Times

Numerous reviews highlighted excessively long wait times for food, often exceeding the estimated times, leading to frustration among customers.

Food Quality

While some customers enjoyed the wings and flavors, there were significant complaints about food safety issues, including raw chicken and cold fries.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • JB
    James Brewer
    1 day ago
    1.0
    83.00$ order through WingStop's website, i transposed 2 numbers in delivery address and called location immediately to let them know...instead of 803 was supose to be 830....nope have to cancel order and have to re-order...nope....just cancel and never will do business with them again.
  • MW
    Melanie Wasson
    3 days ago
    5.0
    Kathy is amazing. She took our order and was very patient and helped us navigate through a significant order without hesitation or discouragement. She made the experience absolutely amazing. Every company should have someone like Kathy answering their phone and helping out customers. We will definitely return to the Wingstop on Battlefield Road because of the exceptional service. The food’s great as well.
  • DD
    Donnie
    5 days ago
    5.0
    We have been going to this Wingstop for many years. It's finally taking shape with Kathy being the face of orders, calls, and in the front line of customers (when they can be cruel). Kathy was taking the brunt of a lot of unhappy folks that waited on New Years Eve, bless her heart. SOME THINGS ARE WORTH WAITING FOR.... DUH Ya gotta check this place out. The orders roll out, the food is fantastic, flavors are the bomb, and without a doubt - the BEST CUSTOMER SERVICE and we look forward to coming back. Highly recommend this store!
  • MM
    michael
    5 days ago
    5.0
    Kathy, made our experience so pleasant. So friendly and made us feel comfortable deciding. She gave recommendations that turned out awesome. The wings were great. We saw Kathy take calls, pass out online orders, while taking customers walking in all at the same time. She's amazing and cares. We want her to come work with us. She's a keeper. Arlene and Mike! repeat customers
  • HH
    Hanna
    Dec 29, 2025
    1.0
    Ordered threw here on doordash, Food took almost an hour and a half to get to my house and then once it got here The fries were freezing cold, and the chicken looked like it had been threw war. Halfway threw eating said freezing cold fried i had a fried bug in woth them. I will not be eating here again

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.