Whataburger

3.6
931 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
3880 W Sunshine, Springfield, MO
65807, United States

Hours

Reviews

3.6
931 reviews
5 stars
416
4 stars
157
3 stars
90
2 stars
83
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews mentioned issues with incorrect orders, missing items, and poor communication from staff regarding orders.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with soggy burgers and overall mediocre quality.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or indifferent behavior.

Cleanliness

The restaurant was noted for being clean, including the bathrooms, although some reviews mentioned inconsistent cleanliness.
  • JP
    Jason Parker
    3 days ago
    2.0
    Now I see why there is no line at 12:45 on a Friday and Chick-fil-A has a line out to the highway. I haven’t had a burger this bad since I got one at school lunch in jr high. This is a gas station burger in the afternoon at best.
  • JK
    Jesse Klein
    Dec 24, 2025
    5.0
    It's funny because I didn't even know this chain existed until recently that being said the best chicken salads anywhere fresh delicious wonderful their other food burgers are humongous expensive compared to other burger stores but they're gigantic compared to other burger stores they're salad generally is a two meal salad for me likewise the burgers as well My 21-year-old nephew can polish them off in one sitting though so it depends on your individual stomach on portion size that being said their salad trays like 11 in long by 6 in wide and like 2 in tall loaded they're burgers are twice as big as McDonald's or Burger Kings diameter wise try them out if you haven't
  • DD
    Daya
    Dec 21, 2025
    1.0
    An Employee had an attitude and was smoking in the bathroom.
  • KM
    Karina S (M)
    Dec 20, 2025
    1.0
    Slow , lady at window @1029 pm on Saturday 12/20 asked us to wait at the drive through line, she took someone else’s order then we waited another 5 min nobody answered until I said hello hello , super slow service and rude employees too, waited 20 min in line…
  • WS
    Windzer Simon
    Dec 18, 2025
    1.0
    Went through the drive thru got told to hold on a minute only to have 2 or 3 cars in the other lane have their order taken before me. When I had been here longer than them.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Springfield, MO?

Whataburger is open 24 hours every day of the week, Monday through Sunday.

Where is Whataburger located in Springfield?

Whataburger is located at 3880 W Sunshine, Springfield, MO 65807, USA.