Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times in both the drive-thru and dining areas, with some experiencing waits of over 30 minutes.
Food Quality
While some customers enjoyed the food, many described it as mediocre or unsatisfactory, with issues like cold items and incorrect orders being common.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or indifferent behavior.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned issues with cleanliness in specific areas.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes of the food.
LN
Lee Nagel
3 days ago
5.0
Pretty good burger. Very good onion rings. Good service and hardly any wait.
A+++
SS
Sara
Feb 22, 2026
5.0
We have been coming to this establishment for sometime. The food hot, and fresh. Staff is friendly, and clean. I read through some reviews at the places we visit and there is always gonna be an "off or sidway" review anywhere. I have worked fast food and retail and ppl are harsh on the reviews. This establishment is one of the best ones in Springfield and continues to be since we have tried all a few times. This location is friendly and personable. The lady that seems to be the general manager is present and laughing with crew and guest. We will continue to make this our location to visit.
Thank you for the great food and hospitality.
TS
T.j. Steinert
Feb 21, 2026
3.0
We always look forward to Whataburger however our experience at this location was not what we expected. The kind lady took our order and was very helpful when we asked if there was anymore sweet tea. She was also friendly when delivering our food. Our food quality was the main issue. My wife and I look forward to the Monterey Melt when its on the menu and expect it to be perfect for the almost $14 meal price. Both meals were room temp at best. The presentation was even worse. We did not ask for replacements as it took nearly 20 minutes to get our food to begin with. We will continue to visit our normal location(Republic Mo)hopefully this one gets their act together.
DM
D M
Feb 17, 2026
2.0
The food here always takes an enormous amount of time to get and is given to you with foods at different temperatures. The service is poor at best.
They have a rude window girl named Cherish. Seriously should consider her as a back of line worker and not customer facing. After requests I was met with her slamming the window. Her condescending tone was very off putting. She was training someone and it was very clear in her "well I'm training so hold on " that she was not enjoying doing it. She then accused me of trying to get a free drink because they had not given it to me and she didn't remember it being on the receipt. Hense the well I'm training so hold on. I was asked to dig around for MY receipt as she apparently could not see what she had given me. Which working in fast food I'm aware that's untrue. After asking to speak to her manager her tone became even more gruff with me. The manager was great.
I will not be supporting this location in the future. I will be taking this to corporate and leaving reviews where necessary.
Sucks that one person such as Cherish can ruin everyone's time.
JO
Joseph Oliver
Feb 10, 2026
5.0
My experience of Whataburger tonight would have been a wreck had not been for the manager Zack always a friendly face and makes adjustments as needed all about customer service great experience thanks Zach
What are the operating hours of Whataburger in Springfield, MO?
Whataburger is open 24 hours every day of the week, Monday through Sunday.
Where is Whataburger located in Springfield?
Whataburger is located at 3880 W Sunshine, Springfield, MO 65807, USA.
What type of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts, with all food made to order using 100% pure beef on a toasted five-inch bun.
Does Whataburger offer vegetarian options?
Yes, Whataburger serves vegetarian options.
Is Whataburger wheelchair accessible?
Yes, Whataburger has a wheelchair accessible entrance, parking, seating, and restroom facilities to accommodate guests with disabilities.
Can I pay with mobile payment or credit/debit cards at Whataburger?
Yes, Whataburger accepts mobile NFC payments as well as credit and debit cards. It does not require cash-only payments.
Does Whataburger have seating available for dining in?
Yes, Whataburger offers seating for guests who wish to dine in.
Are dogs allowed at Whataburger?
Whataburger does not allow dogs inside but does allow dogs outside the restaurant.
What nearby fast food options are close to Whataburger?
Nearby fast food options include Taco Bell and Chick-fil-A Sunshine & Highway 160, offering customers alternative dining choices close to Whataburger's location.
What other shopping and service places are near Whataburger in Springfield?
Nearby places include Plaza Tire Service for automotive needs, Michaels Stores for arts and crafts, Petco for pet supplies, and Russell Cellular and Verizon for mobile phone services.
I am planning a visit to Whataburger; are there nearby entertainment or shopping options to combine with my visit?
Yes, you can visit stores like Burlington and Ross Dress for Less for clothing and department shopping, or enjoy haircuts at Sport Clips Haircuts of Springfield Plaza, all located near Whataburger.
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