Whataburger

3.4
690 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
401 N Eastgate Ave, Springfield, MO
65802, United States

Hours

Reviews

3.4
690 reviews
5 stars
290
4 stars
103
3 stars
69
2 stars
79
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times in both drive-thru and lobby.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers praised the food, others noted that it was often cold, poorly prepared, or not up to expectations.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported unprofessional behavior from management.
  • DF
    Debbie Ferrante
    1 day ago
    1.0
    If I could, I would give it minus STARS. Waited in the drive thru lane for over 30 minutes, we were the 14th car. They forgot our fries, had to go inside to get them. They were cold, old, stale and tasteless. The burgers were so greasy that the bag was dripping grease. The grease tastes old and left a horrible taste in our mouths. Wasn't worth the $30.
  • AC
    asmr cryzpy
    1 day ago
    1.0
    The staff wasnt real busy. The tables and drink counters were dirty. The bathroom was clean. This was the first time i have ever ate at a Whataburger restaurant and i wouldnt recommend it to anyone. First off they packaged everyones burger on the try like it was a prank, as soon as two of us went to pick up our burgers it fell apart and made a mess because it looked as though the packaging was wrapped around the whole burger but it was mostly the top of it. My bun on my burger was wet and soggy and fell apart. My fries were not even warm, it was like a mcdonalds fries that have set out for awhile.
  • AM
    Anthony McKinney
    4 days ago
    4.0
    Best thing about Whataburger, or at least this location, is that the make your food fresh and hot, which can lead to longer wait times, but it's worth it. They inform you that it'll be made fresh and keep you updated on the ETA. The inside is kept very clean but there isn't a lot of seating so it can get crowded, which is frequent. The parking lot is big and it will get filled. Service and food is good and it makes up for wait and lack of space.
  • CS
    Cammie Storm
    Dec 26, 2025
    1.0
    Order was messed up, didn't bring out the shake so I had to wait a while for that. And the food wasn't very good I didn't think it could be worse than my first experience in Tulsa, but y'all found a way
  • KH
    Karissa Haynes
    Dec 19, 2025
    1.0
    Literally the absolute worst experience I have ever had in a whataburger in my life. The manager was rude, unprofessional, and instead of being politely knowledgeable, chose instead to approach every situation as an arrogant know-it-all. He spoke to the employees and the customers the same. Im surprised anyone chooses to stay as I definitely wouldnt work for such a bully. The food was good and the rest of the poor staff were doing their best to just make it through their shifts. I can promise you if I walk in again and hes working I will immediately leave.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Springfield, MO?

Whataburger in Springfield, MO is open 24 hours a day, seven days a week.

Where is Whataburger located in Springfield?

Whataburger is located at 401 N Eastgate Ave, Springfield, MO 65802, United States.