Whataburger

3.5
655 reviews
Whataburger Pole Sign
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Business Details

401 N Eastgate Ave, Springfield, MO
65802, United States
(417) 459-4366
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
401 N Eastgate Ave, Springfield, MO
65802, United States

Hours

Reviews

3.5
655 reviews
5 stars
282
4 stars
94
3 stars
64
2 stars
74
1 star
141

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious, with specific mentions of burgers and fries being highlights, though some reported issues with cold or incorrect orders.

Service Speed

Many reviews noted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Cleanliness

While some customers found the dining area clean, others reported filthy bathrooms and unkempt conditions, indicating inconsistency in maintenance.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.

Staff Attitude

Most customers found the staff to be friendly and helpful, although some noted a lack of management and organization during busy times.
  • MM
    Mr.FudgeBuccets
    5 days ago
    2.0
    The ice cream machine wasn't working but they wouldn't let me get my money back via Uber eats. They also forgot the lettuce on my burger. Freddy's is a better choice if you want this type of food.
  • KC
    Kent Craighead
    Nov 10, 2025
    2.0
    Sad icky Burger King wannabe. I can’t believe I keep forgetting this place kinda sucks.
  • JB
    John Barrett
    Nov 8, 2025
    3.0
    Ordered #2 extra well done. It wasn't. Matter of fact wasn't even grill hot, luke warm would be a decent description.
  • HH
    Hanner
    Nov 7, 2025
    3.0
    Best way to describe: the employees are in the back talking/playing around and drinking from their sippy cups. Tables/floors were dirty. Food was put together by (I assume) a child. There was an older blond lady that seemed to be the only one who cared about working and doing well. She was also very kind to a sickly man who was having a rough day.
  • DT
    Dalton Taylor
    Oct 25, 2025
    1.0
    Placed an order through the Whataburger app on June 19 and half my food was missing. I called corporate since it was an online order, and they promised to reach out or refund me. Four months later, still nothing. Terrible follow-through and customer service. Worst Whataburger in town, consistently disappointing.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Springfield, MO?

Whataburger in Springfield, MO is open 24 hours a day, seven days a week.

Where is Whataburger located in Springfield?

Whataburger is located at 401 N Eastgate Ave, Springfield, MO 65802, United States.