Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Food Quality
Inconsistent food quality was highlighted, with reports of cold or poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good food experiences.
RK
Rhonda Kay
Jan 1, 2026
5.0
Went through the drive thru just now and service was super fast. French fries were hot and extra good, and the girl at the window was cheerful and wished us a “rich” new year! Compared to other drive thru experiences recently, this one was stellar. Thank you!
GF
Golden Fox
Dec 31, 2025
1.0
My chicken nuggets were so dry when I chewed them they made dust and felt like clay in my mouth. I wouldn’t left any stars.
JS
Jacob Sparks
Dec 26, 2025
5.0
Jimmy at the window had good customer service and was chill at the window and the food was excellent 🤌
LS
Leann Smith
Dec 21, 2025
2.0
Probably one of the worst experiences I've had in a drive through. The worker did not communicate or listen while we were ordering and had a horrible attitude for no reason. My teenager asked what the heck her problem was because it was so ridiculous. I would recommend going to a different location if you want someone that actually has good customer service skills.
TW
tim wand
Dec 13, 2025
1.0
We went to Wendy’s for lunch, and normally this location is pretty good. Unfortunately, this visit was a complete letdown.
Two teenagers who work here came in on their requested day off and were playing around in the lobby, clearly distracting the crew working in the back. Because of this, we waited almost 30 minutes just to get a receipt and our food. There were only two other customers in the entire store at the time.
To make it worse, we watched three other people come in after us, place their orders, get their food, and leave before we were even served.
Extremely frustrating experience and very disappointing compared to how this Wendy’s usually operates. We won’t be back anytime soon.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Springfield, MO?
The drive-thru at Wendy's in Springfield, MO is open from 6:30 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 12:00 AM on Sundays.
Does Wendy's in Springfield serve breakfast?
Yes, the Springfield Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery may be available; you can check availability by entering your delivery address on the Wendy's app or order.wendys.com.
Where can I find the menu and pricing for Wendy's in Springfield?
Menu prices and details can be viewed at order.wendys.com or via the Wendy's mobile app by selecting the Springfield location.
What payment options does Wendy's in Springfield accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendys in Springfield for feedback or questions?
You can reach the Wendy's customer care team online, call their phone number at (417) 863-2155, or use the Live Chat on their contact page.
Is there a Wendy's app for easy ordering and deals?
Yes, the Wendy's app allows ordering and offers deals. It can be downloaded from the Apple App Store or accessed via a quick link.
What nearby gas stations and convenience stores are near Wendy's in Springfield?
Nearby gas stations include Maverik, Kum & Go, and Rex Smith Oil Co, which can be convenient stops before or after visiting Wendy's.
Are there any accommodations close to the Wendy's at 3339 W.Kearney?
Yes, nearby accommodations include La Quinta Inn and Suites Springfield Airport Plaza and Courtyard by Marriott Springfield Airport, ideal for travelers visiting the area.
What entertainment or dining options are nearby Wendy's in Springfield?
Nearby dining includes Purple Burrito (Tex-Mex) and Big Dog Deli, while entertainment options include Funzone internet cafe arcade for a fun visit before or after your meal.