Wendy's

4.0
1233 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3339 W.Kearney, Springfield, MO
65803, United States

Hours

Reviews

4.0
1,233 reviews
5 stars
604
4 stars
319
3 stars
149
2 stars
64
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.

Customer Service

While some employees received praise for being friendly and helpful, others were described as rude or inattentive.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • TM
    Tim May
    Nov 13, 2025
    1.0
    Wendy's not very good customer service manager sucks in Bolivar Missouri use book coupons. I try to tell you. They're expired when they have months to go and had to keep pointing it out to I will never go back to Wendy's and eat for the bad experience. I had in Bolivar Missouri and a couple of men Springfield 2. There is a couple in Springfield that was really good, but other ones pretty much suck.
  • SJ
    Sarah Jones
    Oct 20, 2025
    2.0
    Went through the drive thru just a few min ago and got asiago chicken club with fries and strawberry lemonade. The only thing that was not disgusting was the lemonade. This was one so disappointing getting home to find the most poorly put together "club" chicken sandwich it was soggy and old. The fries were just as bad. Needless to say big waist of 15$ for something not even able to eat. But these are the chances we take ordering fast food at a drive thru. At least my dogs ate it i guess.
  • SC
    Serenity Cherish
    Oct 11, 2025
    5.0
    We ordered 6 breakfast baconaters and the service was good.
  • NC
    Nigeria Crump
    Sep 24, 2025
    5.0
    Nate was a awesome young man and i very nice 10 points goes to him
  • SH
    Steve Henderson
    Sep 23, 2025
    5.0
    What else to say but, "thanks Dave for the tasty burgers."

Frequently Asked Questions About Wendy's

Is Kearney Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.