Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,719 reviews
5 stars
796
4 stars
434
3 stars
241
2 stars
65
1 star
183
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Customer Service
Feedback highlighted a mix of friendly and rude interactions, with some employees being praised while others were described as unprofessional and dismissive.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.
Speed of Service
Customers experienced long wait times in both the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.
Food Quality
While some customers enjoyed their meals, others complained about cold food, poorly prepared items, and overall inconsistency in food quality.
- JPJeff PaczesnyDec 29, 20255.0Just like Wendy's
- SUsergey uvarovNov 1, 20251.0Got a total of 5 fries with my combo. Didn't even get the ranch. Dealing with the clanker robot sucks aswell
- SCSarah ChaineyOct 26, 20251.0Manager which was a black women think an employee said her name was T, was yelling almost screaming at her employee. Then when I said something she told me my order wasn't there must be a different store n turned away. Yelling at her employee again i had to bring up my receipt n a different person waited on me. WORST EXPERIENCE EVER. THAT POOR EMPLOYEE. PLUS DIDNT RECIEVE 1 DRINK, A FRY, AND 2 SANDWICHES...... POLLY CUZ THE MANAGER IS MAKING IT A HOSTILE WORK ENVIRONMENT
- BJBrett JamesOct 26, 20254.0the biggie bag with a upgraded drink and fry’s . it’s a pretty big meal for one and it’s under 9$
- TSTyler SmithOct 19, 20251.0This Wendy’s seriously gets our order wrong every single time extremely unreliable we accidentally door dashed from this Wendy’s instead of west bypass. They always miss things this time around we literally ordered 3 medium biggie bags and all 3 came without their medium fries and 2 of the spicy nuggets were literally half spicy and half normal and they won’t fix their mistake and door dash only offered a refund when we just wanted our food. Extremely dissatisfied with Kearney Wendy’s.
Frequently Asked Questions About Wendy's
Is W. Kearney #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 6:30 AM until midnight Monday through Thursday, and until 1:00 AM on Friday.
Does this Wendy's location in Springfield, MO serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee and sides via the website or mobile app.
How can I order Wendy's for delivery or takeout?
You can order takeout or delivery through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I dine inside or use the drive-thru at this Wendy's?
Yes, this Wendy's offers dine-in, drive-thru service, and delivery where available. It does not currently offer curbside pickup.
How can I contact Wendy's Springfield location for feedback or questions?
You can call the location at (417) 866-2000, reach Customer Care via live chat on their Contact page, or complete the Customer Satisfaction Survey using your receipt details.
Are Wendy's gift cards available at this location?
Yes, gift cards can be bought in-restaurant, at retailers, or online via the Wendy’s gift card portal.
What are some nearby dining options if I want to try different food after visiting Wendy's?
Nearby restaurants include Ziggie’s Cafe (a diner), Golden Palace (Chinese and American cuisine), Kearney Street Cafe (American), Popeyes® Louisiana Kitchen (chicken), and Taco Bell (Mexican).
How can nearby places help me navigate to Wendy's?
Nearby landmarks such as TitleMax Title Loans, Conoco gas station, and Western Union can help you locate Wendy's on W. Kearney St. Additionally, nearby fast food chains like McDonald's and Arby's provide recognizable points of interest around the area.
What entertainment or service options are close to Wendy's for visiting after a meal?
For post-meal entertainment, you can visit Holiday Lanes bowling alley or catch a fitness session at Kingdom Jiu Jitsu. If you need services, there’s a car wash, pawn shop, laundromat, and storage facilities nearby.