Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,717 reviews
5 stars
794
4 stars
434
3 stars
241
2 stars
65
1 star
183
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Customer Service
Feedback highlighted a mix of friendly and rude interactions, with some employees praised for their kindness while others were criticized for poor attitudes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean food handling.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Food Quality
While some customers enjoyed their meals, others complained about cold food and poorly prepared items.
- SUsergey uvarovNov 1, 20251.0Got a total of 5 fries with my combo. Didn't even get the ranch. Dealing with the clanker robot sucks aswell
- SCSarah ChaineyOct 26, 20251.0Manager which was a black women think an employee said her name was T, was yelling almost screaming at her employee. Then when I said something she told me my order wasn't there must be a different store n turned away. Yelling at her employee again i had to bring up my receipt n a different person waited on me. WORST EXPERIENCE EVER. THAT POOR EMPLOYEE. PLUS DIDNT RECIEVE 1 DRINK, A FRY, AND 2 SANDWICHES...... POLLY CUZ THE MANAGER IS MAKING IT A HOSTILE WORK ENVIRONMENT
- BJBrett JamesOct 26, 20254.0the biggie bag with a upgraded drink and fry’s . it’s a pretty big meal for one and it’s under 9$
- TSTyler SmithOct 19, 20251.0This Wendy’s seriously gets our order wrong every single time extremely unreliable we accidentally door dashed from this Wendy’s instead of west bypass. They always miss things this time around we literally ordered 3 medium biggie bags and all 3 came without their medium fries and 2 of the spicy nuggets were literally half spicy and half normal and they won’t fix their mistake and door dash only offered a refund when we just wanted our food. Extremely dissatisfied with Kearney Wendy’s.
- CCCaitlyn ConklinOct 10, 20251.0I am not a Karen, I am 9 months pregnant as to why this bothered me so much. I have never left a fast food place crying before until tonight. 10/10/25 around 8pm (you can even check camera to verify), there was no one in line, and only people in the parking lot doing route 66...as soon as the worker said something about ordering, a different worker started screaming and I couldnt hear anything, I asked to repeat again and for the second time, the background and whole mic was filled with screaming and all she coukd say was "I have a full staff". So I drove around the corner and they were standing at the window waving at me, flipping me off and staring at me and sp I left. I called the store to asked for the GM name, he told me Bill and hung up. I am beyond confused as to what happened, amd why apparently they feel the need to bully people and think its funny. I had my 2 toddlers with me that saw that as well, I hope something actually gets addressed by this. Thank you.
Frequently Asked Questions About Wendy's
Is W. Kearney #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Springfield, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Springfield, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (417) 866-2000.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Kearney #5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Springfield, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 6:30 AM until midnight Monday through Thursday, and until 1:00 AM on Friday.
Does this Wendy's location in Springfield, MO serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee and sides via the website or mobile app.
How can I order Wendy's for delivery or takeout?
You can order takeout or delivery through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I dine inside or use the drive-thru at this Wendy's?
Yes, this Wendy's offers dine-in, drive-thru service, and delivery where available. It does not currently offer curbside pickup.
How can I contact Wendy's Springfield location for feedback or questions?
You can call the location at (417) 866-2000, reach Customer Care via live chat on their Contact page, or complete the Customer Satisfaction Survey using your receipt details.
Are Wendy's gift cards available at this location?
Yes, gift cards can be bought in-restaurant, at retailers, or online via the Wendy’s gift card portal.
What are some nearby dining options if I want to try different food after visiting Wendy's?
Nearby restaurants include Ziggie’s Cafe (a diner), Golden Palace (Chinese and American cuisine), Kearney Street Cafe (American), Popeyes® Louisiana Kitchen (chicken), and Taco Bell (Mexican).
How can nearby places help me navigate to Wendy's?
Nearby landmarks such as TitleMax Title Loans, Conoco gas station, and Western Union can help you locate Wendy's on W. Kearney St. Additionally, nearby fast food chains like McDonald's and Arby's provide recognizable points of interest around the area.
What entertainment or service options are close to Wendy's for visiting after a meal?
For post-meal entertainment, you can visit Holiday Lanes bowling alley or catch a fitness session at Kingdom Jiu Jitsu. If you need services, there’s a car wash, pawn shop, laundromat, and storage facilities nearby.